Facilities Assistant

Metropolitan Commercial Bank•New York, NY

6d•$45,000 - $50,000•Onsite

About The Position

Metropolitan Commercial Bank is hiring a Facilities Assistant for an in-office position requiring attendance five days per week, with daily hours of 8:00 a.m. to 5:00 p.m. The role supports the Bank’s office operations by welcoming and assisting visitors, managing mail and deliveries, maintaining office and shared spaces, coordinating facilities requests, and providing administrative support to employees and leadership. The position also includes employee onboarding and offboarding tasks, event and meeting support, occasional Finance assistance, and other duties assigned by the manager. The stated potential base salary is $45,000–$50,000 annually; benefits, bonuses, and incentive pay are not included in this range.

Requirements

High school diploma or equivalent experience.
One to three years of relevant work experience.
Ability to multitask and prioritize in a corporate, business-professional environment.
Clear and effective written and verbal communication skills.
Reliability, accountability, observance, and a proactive approach to the role, office, and colleague relationships.
Exceptional customer-service and organizational skills.
Attention to detail and follow-through.
Flexible, customer-focused personality.
Ability to transition efficiently among different tasks throughout the day.
Ability to maintain relationships with internal and external personnel to maximize job efficiency.
Positive approach.
Ability to lift up to 50 pounds.
Ability to quickly learn new, specialized software.
Passion and curiosity for continuously learning how technological systems, including AI, can enhance work.

Nice To Haves

Experience with Concur or accounts payable software.

Responsibilities

Greet clients, visitors, and guests professionally; determine the purpose of their visit and direct or escort them to the appropriate location.
Enter visitor and contractor information into the building portal to arrange access.
Assist with coordinating special events, meetings, luncheons, and other functions.
Answer, screen, and direct calls to appropriate staff and take messages as necessary.
Receive and distribute incoming mail and packages to staff.
Arrange FedEx and UPS shipments, create UPS labels, affix postage, and ensure outgoing mail and packages are picked up by carriers.
Manage office-supply inventory and ordering, including kitchen milk and juice, snacks, and copier toner.
Keep the front desk, common areas, printer areas, and conference rooms in good order.
Ensure printer rooms are stocked, copiers are working and supplied with paper, and staplers are stocked and functional.
Assist the Facilities Manager with entering and resolving facilities-related requests and issues.
Coordinate delivery and pickup of mail, deliveries, and messengers when required.
Assist with office seating moves.
Make reservations and order lunch for board and client meetings.
Help guests navigate the Bank’s offices and provide refreshments while they wait.
Submit maintenance, trash pickup, temperature-control, cleaning, and other work requests through the Workspeed building portal.
Support employee onboarding and offboarding, including desk setup before a hire’s start date and desk inventory upon termination.
Help the CEO with tasks and answer his phone line as needed.
Occasionally type checks for the Finance department to mail.
Enter facilities invoices into the accounts payable software platform.
Inspect office space upon arrival, address deficiencies when possible, or report them to responsible persons or groups.
Monitor work orders for deliverable dates and timely completion.
Perform other related duties as assigned by the manager.