Facilities Access Control

TerraPower•Bellevue, WA

1d•Hybrid

About The Position

The Facilities Access Control position is responsible for maintaining building access in accordance with TerraPower’s access control and security procedures. This individual will serve as the first point of contact for all vendors, visitors, contractors, and employees, ensuring secure and professional experience. This role also manages visitor processes and provides daily operational support across both our Bellevue and Everett locations.

Requirements

2-4 years of front desk or reception experience; high-volume environments (medical/dental offices) are a plus
High school diploma required, AA preferred. Equivalent experience accepted.
Strong customer service and hospitality-focused mindset.
Reliable, dependable, and able to work across a wide range of hours (6:30am–5:30pm).
Strong communication and interpersonal skills with the ability to build relationships across all organizational levels.
Experience providing executive-level administrative support and coordinating cross-functional initiatives.
Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
Ability to work independently, exercise sound judgment, and adapt quickly in a dynamic environment.
Demonstrated leadership potential, professionalism, and commitment to teamwork and customer service.

Nice To Haves

Experience using SharePoint, Jira, Concur, and workplace management systems preferred.
Familiarity with access control systems, visitor management platforms, and space planning tools such as Lenel, Lobby Track, or Visio is a plus.

Responsibilities

Serve as the first point of contact at the front desk, greeting and assisting all guests while ensuring full compliance with TerraPower’s access control and security procedures.
Respond to and coordinate facility-related requests submitted through the JIRA service desk portal.
Support meeting and event coordinators by handling conference room logistics, including scheduling and access coordination.
Facilitate onboarding and offboarding processes, ensuring accurate access setup and guiding guests, vendors, and contractors throughout the facility.
Handle all incoming and outgoing mail operations, including packages, inter-office correspondence, and shipping coordination.
Maintain flexibility to support operations at either the Bellevue or Everett campus as needed.
Build knowledge of TerraPower’s operations to enhance service delivery and strengthen vendor and partner interactions.
Participate as an active member of the Emergency Response Team.
Use Maptician to assign hoteling desks and manage workspace and conference area reservations.
Perform additional duties and support special projects as assigned.