Facilitator (WKU in Owensboro)

Western Kentucky University•Bowling Green, KY
•Onsite

About The Position

Western Kentucky University (WKU) is a student-centered, applied-research institution committed to providing its students with a transformative academic and social experience and to elevating its surrounding communities. Founded in 1906, WKU is the third largest public four-year institution in the Commonwealth of Kentucky with approximately 16,293 students and nearly 2,612 faculty and staff employees. Western Kentucky University is committed to empowering its campus community. At the heart of our mission, we seek to provide holistic education and employment experiences that prepare students, faculty, and staff to become effective scholars, contributors, and leaders in our ever-evolving communities. Located 65 miles north of Nashville, TN, and just over 100 miles south of Louisville, KY, WKU's main campus is in Bowling Green, KY - a city with approximately 70,000 residents. Our population is ethnically diverse, with more than 85 languages spoken in and around Bowling Green, and people from 35 nationalities call our community home. Western Kentucky University seeks to attract talented faculty and staff who are inspired individually to contribute to WKU's strategic plans and ongoing success. We offer comprehensive wellness and health benefits to employees and their families, including domestic partners and other qualified dependents and take pride in providing a workplace culture that supports balancing the responsibilities of work and family life. Paid-time off for holidays, vacation and sick leave, and a tuition discount program for employees and dependents are also provided. Learn more about WKU and Bowling Green at wku.edu/about .

Requirements

  • High school diploma or GED

Responsibilities

  • Arrive at assigned Connect courses 30 minutes before class time, having all equipment operational by beginning of classes
  • Troubleshoot equipment and work through problems with WKU IT HelpDesk staff
  • Assist instructors with classroom assignments, copying and distributing materials, accepting student work and sending it to correct location, and proctoring exams
  • Secure and straighten all classrooms after vacated and close and secure the building when all evening classes have ended
  • Greet all WKU students, staff, faculty, and other members of the community upon entry to the campus
  • Answer incoming phone calls and direct them to the proper resource
  • Assist with office duties as assigned
  • Readying and monitoring Connect (Zoom, classroom) technology for instruction
  • Routine communication with the instructor of record (faculty) via email, phone, and Zoom technology
  • Answer phones for the campus and greet all campus visitors
  • Classroom closing procedures

Benefits

  • Comprehensive wellness and health benefits to employees and their families, including domestic partners and other qualified dependents
  • Workplace culture that supports balancing the responsibilities of work and family life
  • Paid-time off for holidays, vacation and sick leave
  • Tuition discount program for employees and dependents
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