Facilitator

Harbor Supported Living Services Inc•Pleasure Point, CA

8d•Hybrid

About The Position

Harbor Supported Living endeavors to assist individuals living with developmental and intellectual disabilities to live in the least restrictive, most autonomous, most self-directed and most enriching environment possible. Accordingly, we assist and support individuals to choose and live in their own homes, have profitable jobs, develop friendships, and participate in community life activities. We endeavor to support individuals to have the most autonomy and choices over the everyday mundane decisions that affect the quality of their life. We offer and support individuals to maximize opportunities for community integration and oversee a multitude of Direct Support Professionals (henceforth referred to as “DSPs”) to ensure the highest quality supports are rendered in the Supported Living context.

Requirements

Strong understanding and knowledge of the needs of the person with disabilities
Ability to relate effectively with persons with disabilities
Ability to competently manage crisis situations
Knowledge of available resources for persons with disabilities
Ability to work capably with program staff, community members, funding resources and private citizens
Clear communication both in an oral and written format
Ability to supervise staff members
Ability to conduct in-service training
Exemplary reading and writing skills
Cogent, strong, and empathetic communication skills
Extreme and fastidious attention to detail
Proven ability to work under pressure and meet impending deadlines
Proven resonant and impactful Leadership skills
Ability to work towards fostering productive outcomes, efficiency, and accountability
Ability to act as a team player with experience in conflict resolution, mediation, and de-escalation
Extremely creative, open-minded, and compassionate
Highly adaptable
Strong ability to manage a variety of different tasks requiring the highest degree of scrupulous time management/schedule management skills
Professional relationship as liaison to the San Andreas Regional Center Service Coordinators (and various other SARC personnel)
Ensures that quality assurance best practices are followed at all times
Serve individuals who run the gamut of the disability spectrum including, but not limited to: autism, severe behavioral challenges, seizure disorders, ambulatory issues, traumatic brain injuries, learning disabilities, psychiatric disorders (bipolar/addictive/multiple personality disorders, etc.)
Valid California driver's license and maintain proper insurance
Bachelor's degree and/or five years experience providing services to persons with disabilities, or equivalent experience
At least two years’ supervisory experience
Must Complete and pass competency-based training classes provided by Harbor Supported Living Services in the first 90 days of employment

Responsibilities

Coordinate Services for assigned individuals.
Develop and maintain Individualized Support Plans (ISPs) annually with quarterly reporting with individuals, support staff, and other people the individual may wish to have involved.
Assist the person with their Individual Program Plan (IPP) meeting and other Regional Center meetings, coordination, etc., as desired by the person they coordinator services for.
Maintain individual records and provide case management including: progress reports, updating emergency information, special incident reports, and miscellaneous correspondences to assure continuity and the appropriateness of services.
Submit all semi-annual reports, incident reports and other required records, by the due date, for review, to the Executive Director prior to their submission to the regional center.
Assist each individual to access generic resources, including Housing and Urban Development (HUD), In-Home Supportive Services (IHSS), etc., as needed and maintain records to assure continuity of services or application for such services.
Serve as a referral source to individual, staff, and community members looking for information about community resources, services, etc.
Provide direct services to individuals as needed and for emergency substitution situations outside of the time that the Harbor SLS emergency on-call line is not applicable (9:00 AM - 7:00 PM).
Provide coverage directly for an individual if no other staff is available for needed hours of services if that opening is outside of the time that the Harbor SLS emergency on-call line is not applicable (9:00 AM - 7:00 PM).
Coordinate and schedule team meetings on a regular basis, provide direct support, communication and supervision to staff monthly, quarterly, semi-annually or as often as the individual and team requires.
Complete and document employee performance and warnings.
Participate in the recruitment, hiring, training, evaluations, and termination of staff.
Facilitate communication among all team members.
Carry a cell phone at all times during normal business operating hours, unless otherwise arranged with the Executive Director (such as during vacation, etc.)
Provide one week of coverage for the “emergency line” on a rotating basis, as arranged by the Harbor SLS Directors.
Review QSP (Quick Solve Plus) for payroll and billing purposes, weekly and as needed to meet deadlines for processing, ensuring accuracy and completeness of the information submitted.
Assist with presentations to possible funding resources, community members and other agencies as requested by the Executive Director.
Observe and evaluate staff while they are performing work by completing and documenting on-site (in-home) in community visits, announced and unannounced.
In the absence of the Executive Director, serve as the responsible administrator of Harbor SLS.
Attend bi-monthly meetings with the Executive Director.
Participate in assessments of independent/supported living skills for individuals, as approved by the Executive Director.
Conduct staff evaluations 60 days after hire, in addition to annually.
Provide assistance to other facilitators for brainstorming, resources, etc. as needed and/or directed by the Executive Director.
Complete monthly paperwork, including but not limited to: Monthly Budget Form, Facilitator Monthly Checklist, Medication Administration Record, and the Monthly Service review by the 7th of every month.
Verify, and review for accuracy team mileage and ensure mileage has been reported in QSP by the 1st of every month.
Verify and review ongoing staff schedules to ensure accuracy and allow staff to plan accordingly. Update QSP with time off requests and changes as needed.
Update, schedule, and maintain the QSP database on a regular basis.
Provide support to individuals during hospitalizations or medical stays, including remaining with the individual as assigned to ensure continuity of care, safety, communication with medical providers, and advocacy. Assignments may include extended or overnight shifts based on individual needs and program requirements.
Other duties as requested by the Executive Director.
Stay within Santa Cruz County boundaries near a vehicle and within cell phone coverage while on-call.
While on-call, you are considered “on duty” and our Staff Guidelines Regarding Judgment Impairing Substances Policy is in effect. You must refrain from using any judgment impairing substances.
Respond by phone ASAP but no later than 15 minutes after receiving a message or call while on-call if the situation involves members of the community, support staff coverage emergency, the individual being supported, a Workers’ Compensation injury, the police, or a life threatening emergency.
Contact and coordinate emergency substitute support as necessary.
Provide direct service support in the event that it is required.
Complete an incident report within 24 hours when appropriate.
Contact the facilitator the next business day when an incident occurs involving the client they serve.
Attend scheduled planning meetings to review the status of the people being served by Harbor.