Facilitator - Family Support Services

YAI•New York, NY

About The Position

YAI is seeking a Facilitator for Family Support Services to lead and facilitate Family Support group offerings. This role involves moderating discussions, conducting intake sessions, engaging with participants of varying abilities, and ensuring a safe and structured environment. The facilitator will also be responsible for person-centered goal setting, progress monitoring, and collaborating with leadership to enhance program curriculum. Accurate documentation, facility setup, and staying current with training are also key aspects of this position. Additionally, the role may involve community outreach presentations.

Requirements

Bachelor’s degree, training and/or certificate in program related field or as required by program contract; or A satisfactory equivalent combination of education, training and/or experience.
Excellent interpersonal and communication skills.
Strong problem-solving skills with demonstrated ability to work independently.
Excellent time management and written communication skills.
Ability to complete room set up, including movement/sliding of tables, chairs and other equipment.
Proficient in Outlook, Microsoft Word, PowerPoint, and Excel.

Nice To Haves

One (1) year experience working with people with I/DD preferred.
Master’s Degree may be required by certain contracts and/or programs.

Responsibilities

Leads and facilitates one (1) or more of YAI’s Family Support group offerings based on interests, availability and qualifications by leading and moderating group discussions with children, adults and/or parents based on specific program curriculum.
Conducts virtual and on-site intake sessions with participants of assigned groups to collect information regarding service needs and coordinates with leadership to ensure necessary supports are provided during group offerings.
Engages with multiple participants with varying levels of verbal abilities and support needs and/or parents of children with I/DD.
Working in partnership with support staff, ensures participation and engagement while maintaining a safe and structured environment.
Conducts person-centered goal setting and regularly monitors and evaluates participant progress through observations.
Provides individual assistance, within a group setting, when needed.
Communicates consistently with supervisor or designee, escalating programmatic concerns, and reporting operational issues related to program equipment and facilities.
Engages with families on site pre/post session regarding progress, plans and/or any issues or concerns that arise.
Works with program leadership to identify, develop and/or update and enhance program curriculum according to the evidence-based practice, incorporating new teaching methods and content.
Ensures timely and accurate documentation of services, attendance and billing in compliance with guidelines and regulations and in appropriate format and electronic systems for all documentation related to the program.
Ensures proper facility set up/clean-up for each group session, may assist with room set up as needed.
Remains current with mandatory and other training, successfully completing within required time frames.
May conduct in-person outreach presentations regarding YAI Community and Family Services (CFS) and other related programs at YAI or other locations across the boroughs of New York City.
Performs all other duties, as assigned.