Family Support Services Specialist

Lutheran Services FloridaMilton, FL
Hybrid

About The Position

Lutheran Services Florida (LSF) is seeking a talented Family Support Services Specialist to make an impact in the lives of children and families. This direct care position serves clients in Santa Rosa, Okaloosa, and Walton counties. The role provides assistance and support to the Case Management Organization by performing tasks such as client transportation, supervised visitation, foster parent support, and other necessary support functions.

Requirements

  • Valid driver’s license and appropriate auto liability insurance required.
  • Good time management, organizational, verbal and written communication, and interpersonal skills.
  • Ability to function in a multi-cultural environment effectively with clients, co-workers, volunteers, government agencies and general public.
  • Dependability, discretion and good judgment.
  • Certified First Aid/CPR and crisis intervention.
  • Ability to communicate effectively with clients, parents, co-workers, volunteers, governmental and other agencies and the general public.
  • Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
  • Must maintain confidentiality of all client information.

Nice To Haves

  • Some college preferred.
  • One to three (1-3) years’ experience in community service agencies is preferred.

Responsibilities

  • Use agency vehicles or personal vehicles to transport client children to and from program placements, supervised visits, medical and dental appointments.
  • Maintain weekly Transportation Request form.
  • Track agency vehicle mileage, service, usage.
  • Perform placement follow-up contacts with assigned foster homes upon placement of children in those homes.
  • Visit all assigned foster homes quarterly or more often in order to provide information and/or support.
  • Prepare required reports and other documentation as instructed by unit supervisor.
  • Participate in community outreach programs which shall include but are not limited to, recruitment events, foster parent meetings and support groups.
  • Attend and participate in staff/professional trainings, meetings and supervision sessions.
  • Carry and maintain an agency cell phone and function “on call” in a rotation schedule, depending upon programmatic needs.
  • Function in the community without direct supervision.
  • Function professionally in a team setting.
  • Other duties as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Telehealth (24/7 online access to Doctors)
  • Employee Assistance Program (EAP)
  • Employer paid life insurance (1X salary)
  • 13 paid holidays + 1 floating holiday
  • Generous PTO policy (starting at 16 working days a year)
  • 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
  • Tuition reimbursement
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