Fabric Store Customer Service

Lewis and Sheron•Atlanta, GA

10d•$18 - $20•Onsite

About The Position

Four generation family business with a large fabric and furniture store in Upper Westside Atlanta. Awesome place to work! Great clients and surrounded by beautiful things all day! Quality of life is important to us. Family is everything. We seek a Great Personality who is a motivated, friendly, and dependable professional to join our family business. We are a small family business and an Atlanta institution of over 80 years. We work hard and have a great client base and wonderful co-workers, all in an amazing new design center. Non –corporate environment.

Requirements

High school diploma required
Must enjoy staying busy with various product preparation tasks
Self starter
4+ years retail cashier experience
Dependable work schedule onsite Tuesday- Saturday 9-5:30
Professional demeanor and personal presentation highly coveted with excellent hygiene
Significant time management, organization, multi-tasking, attention to detail, and prioritization skills
Strong computer proficiency
Ability to take on new responsibilities and work effectively under pressure and time constraints
Ability to multitask
Highly organized with dependable follow through essential
Team player
Ability to accept constructive criticism and accept management instruction
Patience to repeat or redo projects through multiple layers of edits/ revisions

Nice To Haves

Bachelor's preferred
Experience in furniture or fabric a plus
Under-promise and over-deliver

Responsibilities

Greet customers
patiently helping customers make selections
problem resolution and avoidance
retail customer interaction and communications
Vendor interaction to monitor and process orders for high end fabrics and trimmings
Establish strong relationships with vendors and customers
Ring up sales in a fast paced environment
Answer the phone
Order processing (instore, phone and email orders)
filing paperwork
calling customers
inventory updating, price changes
assisting management with projects
Maintain supplies
Whatever else needs to be done!
Establish and maintain a reputation of credibility and responsiveness in the marketplace by promptly returning vendor and customers emails/ phone calls and ensure timely follow up on outstanding issues