Fabric Store Customer Service

Lewis and SheronAtlanta, GA
$18 - $20Onsite

About The Position

Four generation family business with a large fabric and furniture store in Upper Westside Atlanta. Awesome place to work! Great clients and surrounded by beautiful things all day! Quality of life is important to us. Family is everything. We seek a Great Personality who is a motivated, friendly, and dependable professional to join our family business. We are a small family business and an Atlanta institution of over 80 years. We work hard and have a great client base and wonderful co-workers, all in an amazing new design center. Non –corporate environment.

Requirements

  • High school diploma required
  • Must enjoy staying busy with various product preparation tasks
  • Self starter
  • 4+ years retail cashier experience
  • Dependable work schedule onsite Tuesday- Saturday 9-5:30
  • Professional demeanor and personal presentation highly coveted with excellent hygiene
  • Significant time management, organization, multi-tasking, attention to detail, and prioritization skills
  • Strong computer proficiency
  • Ability to take on new responsibilities and work effectively under pressure and time constraints
  • Ability to multitask
  • Highly organized with dependable follow through essential
  • Team player
  • Ability to accept constructive criticism and accept management instruction
  • Patience to repeat or redo projects through multiple layers of edits/ revisions

Nice To Haves

  • Bachelor's preferred
  • Experience in furniture or fabric a plus
  • Under-promise and over-deliver

Responsibilities

  • Greet customers
  • patiently helping customers make selections
  • problem resolution and avoidance
  • retail customer interaction and communications
  • Vendor interaction to monitor and process orders for high end fabrics and trimmings
  • Establish strong relationships with vendors and customers
  • Ring up sales in a fast paced environment
  • Answer the phone
  • Order processing (instore, phone and email orders)
  • filing paperwork
  • calling customers
  • inventory updating, price changes
  • assisting management with projects
  • Maintain supplies
  • Whatever else needs to be done!
  • Establish and maintain a reputation of credibility and responsiveness in the marketplace by promptly returning vendor and customers emails/ phone calls and ensure timely follow up on outstanding issues

Benefits

  • competitive pay
  • above industry standard benefits
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