Fabric Sales Associate

Mood Fabrics•New York, NY

171d•Onsite

About The Position

Mood Fabrics is the world's premier destination for fashion fabrics, offering designers and creatives an unmatched selection paired with expert guidance. We take pride in our commitment to quality, creativity, and exceptional customer service — making Mood not just a store, but a true creative hub for fashion and sewing. Join our team as a Fabric Sales Associate where you'll connect with fabric enthusiasts, share your expertise, and help bring their creative projects to life with the right materials. The ideal candidate will bring hands-on knowledge of textiles through experience in sewing, design, or costume work. A background in fashion design is a strong plus. Commission Opportunity: Associates who meet and surpass monthly quotas earn commission from their sales.

Requirements

2 years hands-on experience with fabric, sewing, or textiles.
Ability to lift and move fabric bolts that are weighing 10 lbs or more.
Excellent communication and interpersonal skills.
Proven track record in customer-facing roles.
Positive attitude and collaborative, team-oriented mindset.
Proficiency in English; bilingual in Spanish and/or other languages a plus.

Nice To Haves

2 years retail sales experience preferred.
A background in fashion design is a strong plus.

Responsibilities

Accurately assess customer fabric needs and guide them toward the best solutions for their project.
Stay current on fabric trends, new arrivals and product knowledge.
Collaborate with sales associates, office staff and teams at other Mood Fabrics locations to fulfill customer needs.
Candidates should bring solid customer service experience and a real love of learning something new from the people around them.
Strive to meet and exceed monthly sales goals to earn commission.
Assist the team in correctly shelving fabric organized by fiber and weave.
Maintain clean and orderly displays of fabric as housed in walls throughout the store.
Respond to customer inquiries over the phone and via email to process orders, engaging with customers in a dynamic, fast-paced retail environment.
Cultivate long-term relationships with customers seeking a reliable, knowledgeable textile partner.