F135 FSE Ebbing Field, AR (Onsite)

RTX•Fort Smith, AR

5d•Onsite

About The Position

Pratt & Whitney Military Engines F135 Fleet Operations is hiring an onsite F135 Field Service Engineer (FSE) and Technical Subject Matter Expert at Ebbing Field, Arkansas. This customer-facing role supports Ebbing’s F-35 aircraft and propulsion site activation requirements, providing technical expertise and customer support for F135 systems, tooling, materials, and processes. The FSE reports relevant propulsion activities, including aircraft and engine status, operational data, engine configuration, parts consumption, and support equipment health. The role identifies and investigates customer issues, determines root causes, and coordinates resolutions with Pratt & Whitney teams and external stakeholders. The successful candidate must adapt to changing customer priorities, support extended domestic and international deployments, and rotate between first- and second-shift schedules as needed. The role also maintains Environment, Health, and Safety compliance and promotes ethical conduct and Customer Oriented Results and Excellence (CORE). The position is classified as onsite and requires an active, transferable U.S. government Secret clearance before the start date. U.S. citizenship is required. The posted salary range is $107,500–$204,500.

Requirements

Bachelor’s degree in Engineering or a related technical field; non-technical degrees may be considered with appropriate related experience.
At least 8 years of professional experience in engine or aircraft maintenance, logistics, and logistics support, including supply chain management and support equipment management.
Active and transferable U.S. government Secret clearance required before the start date, or the ability to secure one; candidates whose clearance lapsed within the past 2 years may also apply.
U.S. citizenship, as required for security clearance eligibility.
Ability and willingness to travel for extended periods, including domestic and international travel.
Ability to rotate first- and second-shift schedules as needed.

Nice To Haves

Background in ITAR/ITC.
Strong verbal and written communication skills.
Proficiency in Microsoft Office, specifically Word, PowerPoint, and Excel.

Responsibilities

Serve as the F135 Field Service Engineer and F135 Propulsion System Subject Matter Expert supporting Ebbing’s F-35 aircraft and propulsion site activation requirements.
Provide customer support and technical expertise for F135 systems, tooling, materials, and processes.
Report relevant F135 activities, including aircraft and engine status, operational data, engine configuration, parts consumption, and support equipment health.
Identify and lead resolution of customer issues in collaboration with internal Pratt & Whitney teams, including Customer Support Engineering, Supply Chain Management, Operations Center, and ALIS teams.
Adapt and reprioritize schedules to support changing customer priorities.
Identify problems, conduct investigations, determine root causes, and coordinate solutions with Pratt & Whitney, the Joint Strike Fighter Program Office, Air Combat Command, Air Education and Training Command, Foreign Military Sales countries, and Lockheed Martin.
Coordinate field issues with Pratt & Whitney Engineering, Operations Center, Logistics Program Management, and other agencies.
Maintain compliance with Environment, Health, and Safety requirements and uphold company ethical values and Customer Oriented Results and Excellence (CORE).
Travel for extended periods to support domestic and international customer deployments.
Rotate between first- and second-shift schedules as required to meet customer support and team objectives.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Potential annual short-term and/or long-term incentive compensation, depending on position level and applicable terms