F135 FSE Ebbing Field, AR (Onsite)
About The Position
Pratt & Whitney Military Engines F135 Fleet Operations is hiring an F135 Field Service Engineer (FSE) and Technical Subject Matter Expert to represent the P&W team at Ebbing Field, Arkansas. This onsite, customer-facing role supports Ebbing’s F-35 aircraft and propulsion site activation requirements in a high-visibility, team-oriented environment. The FSE provides technical expertise and customer support for F135 systems, tooling, materials, and processes. The role includes reporting aircraft and engine status, operational data, engine configuration, parts consumption, and support-equipment health; resolving customer issues in coordination with internal teams and external stakeholders; and adapting priorities as customer needs change. The position also requires maintaining Environment, Health, and Safety compliance and upholding company ethical standards and Customer Oriented Results and Excellence (CORE).
Requirements
- Bachelor’s degree in Engineering or a related technical field; non-technical degrees may be considered with appropriate related experience.
- At least 8 years of professional experience in engine or aircraft maintenance, logistics, and logistics support, including supply chain management and support-equipment management.
- Must possess a U.S. government Secret clearance or be able to obtain one; candidates whose clearance lapsed within the past two years may also be considered.
- U.S. citizenship is required because only U.S. citizens are eligible for a security clearance.
- Must agree to extended travel to support customer deployments, including domestic and international travel.
- Must be able to rotate between first- and second-shift schedules as required to meet customer support and team objectives.
Nice To Haves
- Background in ITAR/ITC.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office products, specifically Word, PowerPoint, and Excel.
Responsibilities
- Serve as the F135 Field Service Engineer and propulsion system subject matter expert supporting Ebbing’s F-35 aircraft and propulsion site activation requirements.
- Provide customer support and technical expertise for F135 systems, tooling, materials, and processes.
- Report relevant F135 activities, including aircraft and engine status, operational data, engine configuration, parts consumption, and support-equipment health.
- Identify and resolve customer issues in coordination with internal Pratt & Whitney teams, including Customer Support Engineering, Supply Chain Management, Operations Center, and ALIS teams.
- Adapt and reprioritize schedules to support changing customer priorities.
- Identify problems, conduct investigations, determine root causes, and coordinate solutions with Pratt & Whitney, the Joint Strike Fighter Program Office, Air Combat Command, Air Education and Training Command, Foreign Military Sales countries, Lockheed Martin, and other agencies.
- Coordinate field issues with Pratt & Whitney Engineering, Operations Center, Logistics Program Management, and other agencies.
- Maintain compliance with Environment, Health, and Safety requirements and uphold company ethical values and Customer Oriented Results and Excellence.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
- Annual short-term and/or long-term incentive compensation programs may be available, depending on position level and collective-bargaining coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
