Walser Auto Campus: F&I Lead

Walser Automotive Group•Wichita, KS

19h

About The Position

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. We lead with innovation, technology, and a promise to deliver an exceptional experience every time. And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

Requirements

Proven success in a managerial position
Proven ability to lead, coach and develop a team
Must have a minimum of 1 year in a sales manager or F&I manager role
Must be able to make detailed financial decisions within strict timeframes
Proven organizational, time management, and problem solving skills
Demonstrated ability to multi-task, handle frequent interruptions and shifting priorities
Demonstrated strong and effective oral and written communication skills
Must have excellent customer service skills
Must have a positive attitude and work well in a team environment
Must have a valid driver’s license and acceptable driving record

Responsibilities

Develop and execute the overall F&I strategy of dealership
Work with Sales Managers and Customer Specialists to set sales objectives and increase F&I performance
Follow company rules for safeguarding customer information at all times
Verify that every customer is being offered ancillary products per Walser Policy
Train and manage staff in company policies and ensure adherence to all company policies
Daily reporting to include blue sheet audit, F&I performance tracking
CIT support for funding and system issues (i.e. DMS, FUSE)
Offsite/out of state deal structure & compliance
AFIP certification and store F&I compliance adherence
Deal involvement with customers and side by side with managers
During peak business hours: credit interview, deal submission, menu involvement, etc.
During non-peak business hours: side by side deal involvement with mangers at all stages of F&I process
Executing action plans to develop underperforming sales managers
Working with sales managers to create action plans to develop underperforming customer specialists
In-store training
Daily morning CS training
Daily small group CS training
Daily 1:1 CS and manager training
Weekly sales manager training
New sales manager onboarding for F&I related topics
Sales manager F&I test outs
CS advanced F&I test outs
Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary
Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis
Ensure Walser service processes and scripts are followed by employees
Support the career and professional development of staff
Lead by example and be an advocate for staff
Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded