F&B Supervisor

Capilano GroupNorth Vancouver, BC
Onsite

About The Position

Work in a West Coast rainforest! Surround yourself with ancient trees, bridges, canyons, critters, and an incredible, fun loving team who work together to build an amazing and authentic experience for guests from around the world! At Capilano Suspension Bridge Park, we pride ourselves at delivering a truly unique guest experience unlike any other, inspired by our natural setting. We share our passion about history, the wonder of nature and yummy eats & treats with over 1,000,000 annual guests! Do you enjoy striking up conversations with guests while you work? Are you passionate about food and creating amazing dining experiences for guests? Do you enjoy inspiring and motivating a team? Is this the experience you’re looking for? If so, read on to find out more about the role We are searching for Food & Beverage (F&B) Supervisors who are passionate about cuisine and enthusiastic about a total guest experience. You have a broad understanding of the day to day supervision of the Food & Beverage departments within the Capilano Suspension Bridge Park quick-serve locations which includes Loggers' Grill, Beary Waffles, and The Cabin. You help to ensure the best possible Food & Beverage experience for both Guests and Team Members at the park. In addition, you assist the Food & Beverage Manager in evaluating the value of the guest’s food & beverage experience and communicate any new ideas or concerns to assist in the development and implementation of Food & Beverage programs.

Requirements

  • 1 to 2 years of supervisory experience in a similar Food & Beverage venue
  • Must be of legal drinking age as supervising in licensed areas
  • Can handle stressful situations and meet fluctuating and demanding needs

Nice To Haves

  • POS experience, knowledge of RTP system, an asset
  • Food Safe Level II and Serving it Right certifications, an asset
  • Second Language is an asset

Responsibilities

  • Day to day supervision of the Food & Beverage departments within the Capilano Suspension Bridge Park quick-serve locations (Loggers' Grill, Beary Waffles, and The Cabin).
  • Ensure the best possible Food & Beverage experience for both Guests and Team Members.
  • Assist the Food & Beverage Manager in evaluating the value of the guest’s food & beverage experience.
  • Communicate any new ideas or concerns to assist in the development and implementation of Food & Beverage programs.

Benefits

  • Complimentary coffee, tea, hot chocolate and soda while on shift, when using your reusable cup
  • 30% discount off regular-priced merchandise at The Trading Post Gift Store
  • 30% discount at Stanley's Bar & Grill and Prospect Point Café
  • 30% discount on food & beverage items in The Cliff House Restaurant, Loggers' Grill, Beary Waffles, and The Cabin (does not apply to alcohol)
  • Guest passes for friends & family
  • Referral bonuses
  • Staff Transit Subsidy (30% for part-time members, 50% for full-time members)
  • Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff
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