B&F Supervisor

Renaissance Edmonton Airport Hotel • Edmonton, AB

4d • Onsite

About The Position

The Renaissance Edmonton Airport Hotel is searching for a passionate and dynamic Supervisor to join our Beverage and Food Team. This full-time, salaried role offers an annual base salary of $42,000 up to $52,000 with gratuities. HALO Bistro|Bar is Edmonton’s hottest dining destination, fusing tradition with local flair in a modern urban setting. Along with our multiple banquet rooms for off-site catering, we're a culinary powerhouse. As a Beverage and Food Supervisor, lead the charge in orchestrating meetings, events, and HALO's 100-seat bar and restaurant. Work alongside our Beverage and Food Manager and fellow supervisors for a memorable dining and event experience to ensure every guest’s expectations are exceeded.

Requirements

• High school diploma or GED; 2 years’ experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the food and beverage, culinary, or related professional area.
• Pro-serve certification

Responsibilities

• Ensure every dish and drink meets the highest standards of excellence by overseeing compliance with all food & beverage policies, standards, and procedures through engaging training sessions and hands-on management.
• Keep the banquet halls, restaurant, Starbucks kiosk, and room service areas sparkling with impeccable service and pristine sanitation standards.
• Step into the spotlight as the shining beacon of guest service excellence, leading by example and creating an atmosphere where superior customer service reigns supreme, leaving every guest a fanatic.
• Assist during meal periods and peak times, lending a helping hand to servers and hosts as they navigate the bustling floor of gastronomic adventure.
• Take charge of the helm in the face of guest challenges and complaints, wielding your expertise to turn every frown into a smile and every problem into an opportunity for guest satisfaction.
• Keep a pulse on local liquor laws and ensure every pour adheres to regulations while keeping spirits high and glasses full.
• Seek guest feedback on the quality of their dining experience and use their insights to continuously elevate our offerings to new heights.
• Fuel the flames of excellence with ongoing training for associates, ensuring they are well-equipped to meet and exceed guest expectations at every turn.
• Foster a spirit of camaraderie and collaboration among associates, building strong relationships that form the foundation of our hospitality success.
• Orchestrate a seamless dining experience from the moment guests arrive until their departure, leaving them longing for more.
• Implement corrective actions to refine our service standards and ensure every guest leaves with memories of above and beyond service.
• Make guest satisfaction the star of the show in departmental meetings, weaving a tapestry of excellence that celebrates our achievements and charts a course for even greater success.
• Navigate the complex seas of regulations with confidence, ensuring compliance with all local, state, and federal regulations to ensure a safe and unforgettable dining experience for all.
• As a member of our award-winning team, you'll be the expert in welcoming and guiding our guests and clients to the best experiences in town. From sharing insider knowledge about local hotspots to anticipating their needs, you'll create lasting impressions on our guests' journeys.

Benefits

• Extensive medical, dental, and life insurance coverage (hotel contributing 80% for single and family coverage)
• Loyalty program
• Travel program with discounted rates for Marriott hotels worldwide for you and your friends & family
• Daily staff meals
• Free parking or reimbursement for 747 Bus Pass
• On-demand pay system
• 50% discount on food and drinks for you and your friends at HALO Bar|Bistro
• In-house management training program
• Quarterly work events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED