F&B Supervisor

Marriott Chicago O'Hare•Chicago, IL

1d•Onsite

About The Position

Marriott Chicago O'Hare is seeking a dedicated and experienced Food and Beverage Supervisor to join our team and contribute to our continued success. As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our food and beverage outlets ensuring the highest level of guest satisfaction. You will play a key role in maintaining quality standards, managing staff, and creating a welcoming and efficient dining experience for our guests.

Requirements

Previous experience in a supervisory role within the food and beverage industry.
Strong knowledge of food and beverage operations, including food safety and hygiene standards.
Excellent communication and interpersonal skills.
Exceptional customer service skills with a guest-focused mindset.
Ability to work effectively under pressure and in a fast-paced environment.
Flexibility to work evenings, weekends, and holidays as required.
Certification in food safety and alcohol service.

Responsibilities

Manage, train, and motivate the food and beverage team, including servers, bartenders, host/hostesses, and bar backs.
Ensure that guests receive exceptional service throughout their dining experience.
Maintain high food and beverage quality standards, including presentation and taste.
Oversee the ordering and stocking of food and beverage supplies to meet demand.
Handle guest inquiries, concerns, and special requests, resolving issues promptly and professionally.
Ensure compliance with health and safety regulations, as well as all hotel policies and procedures.
Coordinate and supervise food and beverage services for events and special occasions.