F&B Supervisor, Guest Room Dining

BHC • Charleston, SC

4d • Onsite

About The Position

The primary role of the F&B Supervisor, Guest Room Dining at The Charleston Place is to supervise staff while providing efficient, friendly, and excellent customer service. While no job description can provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

Requirements

• Serve Safe and Tips training.
• Ability to communicate with restaurant guests, suppliers, and colleagues to their understanding.
• Ability to provide friendly, efficient, and courteous service to guests.
• Ability to work under pressure, be organized, self-motivated, and work well with others.
• Knowledge of hotel property and operating hours of each guest service area.
• Basic knowledge of Charleston and surrounding areas.
• High school diploma or equivalent.

Responsibilities

• Assist with scheduling and planning monthly staff meetings and encouraging a sense of teamwork and respect between all lounge associates.
• Supervise staff; interview, hire, and train fresh staff; assist in preparing yearly performance appraisals.
• Achieve objectives through example, direction, and delegations.
• Assign duties for shifts; assist in opening and closing of shifts.
• Ensure completion of all staff daily and weekly duties at the end of a shift.
• Monitor food usage during shift to ensure proper food presentation throughout food service times.
• Schedule proper maintenance of equipment and proper cleaning of lounge furniture.
• Attend to and anticipate guests’ needs.
• Maintain stock at appropriate levels and complete all side work.
• Assist in other areas as needed.

Benefits

• Equal employment opportunity employer.
• Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.
• Participation in E-Verify.
• A career at BHC is an opportunity to grow, innovate, and make a lasting impact.
• Cultivate a culture where excellence and integrity thrive, and where each team member’s potential is nurtured in a dynamic, supportive environment.
• Talents are recognized.
• Ambitions are encouraged.
• Work truly matters.
• Discover where your journey at BHC can take you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees