F&B Outlets Manager at The Renaissance Pittsburgh Hotel

Sage Hospitality • Pittsburgh, PA

21h • Onsite

About The Position

The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, is seeking an F&B Outlets Manager. This role involves planning and managing the Restaurant, Room Service, Bar, and catering operations to achieve customer satisfaction, quality service, and financial goals. The hotel is currently undergoing a significant refresh, offering an exciting opportunity to be part of this journey. The ideal candidate will have a passion for food, interaction, and teamwork, and will contribute to providing fresh, local ingredients and inspired menu choices to guests.

Requirements

• More than two years of post high school education.
• One to two years of employment in a related position with this company or other organization(s).
• Excellent comprehension for assisting with guest and associate matters.
• Interpreting instructions from customers, associates, and managers.
• Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
• Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
• Must have knowledge of food safety and chemicals/agents for training purposes.
• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
• Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
• Bending to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
• Mobility -95% of shift covering all areas of outlets supervising.
• Continuous standing to assist at hostess station -minimal stationary standing.
• Climbing stairs -varies by location.

Responsibilities

• Manage the human resources within the department.
• Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
• Develop, recommend, implement and manage the department's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
• Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
• Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
• Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
• Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.

Benefits

• Medical, Dental, & Vision Insurance, plus other supplemental options like Accident Coverage, Hospital Indemnity Coverage and more...even Pet Insurance!
• 401(k) with 100% Employer Match up to 3%, and 50% match on the 4th and 5th percent of your contribution
• Paid Vacation and Sick Time
• Short Term Disability
• Complimentary Employee Meals
• Hotel Discounts (Both Marriott and Sage Portfolios)
• Eligible for Referral Bonuses
• Incentive Programs
• Cell Phone Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree