F&B Outlets Manager at The Renaissance Pittsburgh Hotel

Sage Hospitality•Pittsburgh, PA

18h•Onsite

About The Position

The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, is seeking an F&B Outlets Manager. This role involves planning and managing the Restaurant, Room Service, Bar, and catering operations to achieve customer satisfaction, quality service, and financial goals. The hotel is currently undergoing a significant refresh, offering an exciting opportunity to be part of this journey. The ideal candidate will have a passion for food, interaction, and teamwork.

Requirements

More than two years of post high school education.
One to two years of employment in a related position.
Excellent comprehension for assisting with guest and associate matters.
Excellent oral communication skills for communicating with guests and associates, issuing instructions and communicating policies.
Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
Knowledge of food safety and chemicals/agents for training purposes.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
Bending to pick up dropped items as needed.
Bend to assist in serving food or getting supplies.
Mobility - 95% of shift covering all areas of outlets supervising.
Continuous standing to assist at hostess station - minimal stationary standing.
Climbing stairs - varies by location.
Inside 95% of shift.
Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen.

Nice To Haves

Experience with Marriott and Sage Portfolios.

Responsibilities

Manage the human resources within the department, including recruitment, training, coaching, performance reviews, conflict resolution, discipline, and termination.
Develop, recommend, implement, and manage the department's annual budget, business/marketing plan, forecasts, and objectives.
Implement and manage all company programs to ensure compliance with SOPs, safety, and sanitation regulations.
Market the Food and Beverage outlets by developing and managing menus, package deals, promotions, displays, decorations, and presentations.
Manage the maintenance and sanitation of the food and beverage areas and equipment.
Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.

Benefits

Fully Loaded Medical, Dental, & Vision Insurance
Supplemental insurance options (Accident Coverage, Hospital Indemnity Coverage)
Pet Insurance
401(k) with 100% Employer Match up to 3%, and 50% match on the 4th and 5th percent of your contribution
Paid Vacation and Sick Time
Short Term Disability
Complimentary Employee Meals
Hotel Discounts (Both Marriott and Sage Portfolios)
Referral Bonuses
Incentive Programs
Cell Phone Discounts