RC Hospitality Solutions - F&B Outlet Supervisor

RC Hospitality Solutions and 30A Escapes LLC•Panama City Beach, FL

3d•Onsite

About The Position

RC Hospitality Solutions is a well-established and influential management company in Northwest Florida, managing HOAs, resort activities, and food and beverage operations in some of the largest properties in the region. The company is committed to its values of Integrity, Teamwork, Accountability, Service, Loyalty, Respect, and FUN. This position is responsible for the daily supervision and direction of outlet service staff, assisting in developing and maintaining quality standards, and ensuring a positive guest experience.

Requirements

High school or equivalent education required
Minimum two years food and beverage service background required

Responsibilities

Daily supervision and direction of outlet service staff
Assist in developing, implementing, and maintaining quality standards for outlets
Interact with guests to ensure a positive guest experience
Ensure that meals are being served professionally and promptly by circulating within the outlet and communicating with the kitchen and the order takers
Handle guest complaints
Monitor and supervise set up and maintenance of room service area to ensure it is up to standard
Ensure availability of manpower, supplies, and equipment to ensure a positive guest experience
Assist in hiring, scheduling, supervising, and controlling cashiers, supervisors, greeters, servers, and bus attendants
Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance
Assist in the completion of reports on production and necessary requisitions
Assist in the regulation of the distribution of necessary supplies