F&B Manager

The Standard Spa, Miami Beach•Miami Beach, FL

About The Position

The Food & Beverage Manager is responsible for leading and overseeing all front-of-house F&B operations across the property, ensuring exceptional guest experiences, strong financial performance, and alignment with The Standard’s service culture. This role drives operational excellence through strategic leadership, team development, and hands-on management of daily service. The F&B Manager balances service, people, and performance, elevating quality while maintaining efficiency, profitability, and a strong, engaged team.

Requirements

5+ years experience in a Food & Beverage leadership role required.
Strong understanding of restaurant and bar operations in a high-volume environment.
Excellent communication, leadership, and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to read, understand, and implement operational procedures and financial reports.
Ability to work in a fast-paced, dynamic environment and make sound decisions under pressure.
Strong knowledge of service standards, food safety, and sanitation practices.
High level of professionalism, accountability, and integrity.
Ability to stand and move for extended periods during service.
Ability to lift, push, pull, and carry up to 50 pounds.
Ability to bend, kneel, crouch, and perform physical tasks as needed.
Ability to work in environments with hot and cold temperature variations.
Ability to safely handle equipment and work around kitchen and bar operations.

Nice To Haves

Multilingual abilities are a plus.

Responsibilities

Direct, manage, and oversee all Food & Beverage outlets to ensure smooth, efficient, and high-quality operations.
Lead daily service with a hands-on approach, maintaining visibility on the floor and supporting teams in real time.
Ensure all service standards, sequences, and SOPs are consistently executed.
Maintain a strong understanding of all roles within the department and provide support where needed.
Assign responsibilities to team members and follow up to ensure completion and accountability.
Maximize revenue, profitability, and cost control across all outlets.
Monitor and analyze financial performance, including labor, food cost, and operational expenses.
Participate in monthly performance reviews, budgets, and forecasting.
Identify opportunities to improve efficiency, drive sales, and enhance the guest experience.
Lead, coach, and develop management and hourly team members to achieve performance goals.
Conduct performance evaluations, provide feedback, and manage disciplinary actions when necessary.
Support recruitment, onboarding, and training of new hires in alignment with company standards.
Foster a positive, collaborative, and high-performing team culture.
Lead by example, inspiring the team through professionalism, accountability, and energy.
Ensure a consistently high level of service that aligns with The Standard’s brand and guest expectations.
Address and resolve guest concerns promptly and effectively.
Continuously elevate the quality of food, beverage, and service offerings.
Maintain awareness of guest satisfaction scores and implement strategies to improve results.
Ensure all health, safety, and sanitation standards are followed in accordance with company policies and local regulations.
Verify all team members maintain required certifications (food handler, alcohol service, etc.).
Maintain adherence to uniform, grooming, and hygiene standards.
Promote a safe working environment and ensure compliance with OSHA and safety protocols.
Maintain strong communication and partnership with all hotel departments.
Effectively communicate updates, expectations, and operational changes to the team.
Collaborate with the Director and Assistant Director of F&B on initiatives, programming, and operational improvements.
Support hotel-wide goals, events, and initiatives.