Winter 26/27: F&B Manager - Aerie Food Court

POWDR•Copper Mountain, CO

2d•Onsite

About The Position

Copper Mountain Resort is seeking an F&B Manager for the Aerie Food Court, bar, and Camp Hale Coffee for the Winter 26/27 season. This role is responsible for the overall management of the day-to-day operations, ensuring quality of food and beverage, supervising staff, and fostering a positive work environment. The manager will be involved in all aspects of operations, from hiring and training to financial performance and guest satisfaction.

Requirements

Must be able to lift and carry items up to 50 lbs.
Criminal background check will be conducted after position is accepted.
Must be at least 21 years old.
High School degree or equivalent.
Bending, reaching, climbing.
Pushing/Pulling.
Prolonged standing.
Eye/hand coordination.
Visual concentration on equipment.
Concentrated reading and writing.
Rapid reaction to physical changes (operating equipment).
Peripheral, color, and depth vision.
Extended periods of outdoor exposure.
Extreme cold.
Extreme heat and sun exposure.
Variation in temperature from hot to cold.
Must own non-slip shoes.
Must be able to ski or snowboard Intermediate level terrain.

Nice To Haves

Prefer 4-year degree in food and beverage/hospitality management, business management, or related field.
4 years’ supervisory experience in the food and beverage industry; 2 of those years at a title of assistant manager or above.
3 years’ general experience in the food and beverage industry.
Ability to prioritize, organize and manage multiple projects and tasks simultaneously.
Excellent decision-making ability – able to make decisions in the moment that best serve the team and guests.
Strong leadership skills.
Ability to develop and train subordinates.
Ability to delegate responsibility.
Excellent people skills.
Ability to resolve conflict in a positive manner.
Ability to show self-initiative.
Ability to work within a "team" atmosphere.
High awareness of self.

Responsibilities

Ensure overall quality management of the food and beverage in the food court, bar, and Camp Hale Coffee.
Responsible for supervision of restaurant staff.
Ensure employee satisfaction through retention programs, motivation, and development, creating an environment where staff feel safe, heard, and can contribute ideas.
Promote fun, professionalism, and safety.
Responsible for recruiting, hiring, and training staff, ensuring timely contact and interviews.
Develop, implement, and maintain a satisfactory training program for restaurant staff, including employee handbooks and exams.
Monitor training programs and ensure consistency.
Works on the floor during periods of high volume, covering any position needed and ensuring adherence to established restaurant expectations.
Utilize the employee performance appraisal process to develop and improve employee performance, including mid-season appraisals for line staff and quarterly appraisals for direct reports.
Responsible for maintaining consistent and fair disciplinary procedures.
Maintains positive communication with staff and management through monthly staff meetings, regular one-on-one meetings with direct reports and line staff, and daily pre-shift huddles.
Update and maintain a daily manager communication log.
Establish a designated communication board and whiteboard for daily shift assignments and tasks.
Create an environment of autonomy with the skills and knowledge to operate efficiently.
Determines appropriate staffing levels according to business forecasts and ensures sufficient staff is in place.
Schedules must be posted 2 weeks in advance.
Prepare and update job descriptions for staff when necessary.
Responsible for overall quality of guest services and products.
Establishes and implements a quantitative system for measuring food quality, service, and overall customer satisfaction.
Maintains proper sanitation standards.
Responsible for proper maintenance of facility and equipment, inside and outside.
Knowledgeable of and able to implement proper security and safety protocols.
Ensure that the outlet is in compliance with all local, state, and federal laws and regulations.
Develops and implements outlet concept, menu, marketing, and advertising plans.
Works closely with Sr. Manager and other stakeholders to schedule entertainment and promotions.
Ensure that appropriate standards regarding interior environment, atmosphere, and theming are maintained.
Responsible for overall financial performance of outlet as established by budgetary guidelines, including revenue generation, cost of goods sold, labor/payroll costs, and general expenses.
Maintains and is accountable for proper cash handling procedures and general accounting within the outlet.
Responsible for preparation of fiscal and capital budgets.
Develop budget proposals and control expenses for food court, bar, and Camp Hale.
Adherence to budgetary guidelines.
Ensures appropriate revenue to labor goals.
Controls all cost of sales in accordance with budget.
Manages operating expense spending.
Proper usage and maintenance of payroll, inventory, P.O.S., and informational systems.
Tips must be entered daily and shared with staff weekly.
Maintains proper inventory costing procedures.
Maintains proper ordering and receiving procedures.
Maintains proper procedures regarding invoicing and bill payments.
Continuously challenging the status quo to create strategies that drive business in revenue, employee, and guest satisfaction.
Establishes and maintains appropriate and effective working relationships with internal and external customers, as well as Copper Mountain employees at all levels of the organization.
Establish a good working relationship with the chef to ensure consistent business and operational practices.
Ensure proper execution of banquet/group business functions.
Ensure staff is trained on banquet/group business.
Is knowledgeable of Copper Mountain Resort properties and products and shares that information with staff and guests.
Adheres to proper vehicle usage procedures.
Responsible for any other duty management deems necessary.
Assists with overall restroom cleanliness and duties when needed.
Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture”.
Upholds the most professional image.
Continually strives to exceed guest’s expectations and create memories.
Participate in the company’s Front Line Assist program.
Participate in Leadership events such as meetings, required trainings, and employee dinners/events.