F&B Host/Runner

DOLPHIN HOTEL MANAGEMENT•Rancho Mirage, CA

1d•$17 - $17•Onsite

About The Position

At Westin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise. Position Overview We are seeking a friendly, energetic, and service-oriented Restaurant Host / Food Runner to join our team. This dual-role position is responsible for creating a welcoming guest experience while supporting efficient food service operations.

Requirements

Previous restaurant or hospitality experience preferred, but not required
Strong communication and customer service skills
Ability to work in a fast-paced environment
Team-oriented with a positive attitude
Flexible schedule, including weekends and holidays
Ability to stand and walk for extended periods and carry trays as needed
Must be able to obtain and maintain a valid Riverside County Food Handler’s Card throughout employment
In accordance with the federal Fair Credit Reporting Act (FCRA) and applicable state laws, we may obtain a consumer report (background check) on you in connection with your employment application. This report may include information about your criminal history, employment history, educational background, credit history (if applicable to the position), and other relevant details. Before any such report is obtained, you will receive a separate written disclosure and authorization form, which you must sign for us to proceed. You will also be provided with a copy of the report and a summary of your rights under the FCRA before any adverse employment decision is made based on that information. We are committed to complying fully with all federal, state, and local laws governing background checks and the use of consumer reports.
We are an Equal Employment Opportunity (EEO) employer and are committed to creating an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.

Responsibilities

Greet guests promptly with a warm and professional demeanor
Manage reservations and waitlists efficiently
Escort guests to tables and provide menus
Maintain cleanliness and organization of the host stand and dining area
Communicate guest needs and seating flow with servers and management
Deliver food orders from the kitchen to guests quickly and accurately
Ensure proper presentation and correct orders before delivery
Assist servers by clearing tables and resetting for new guests
Respond promptly to guest requests and communicate with kitchen staff
Maintain cleanliness and adhere to food safety standards
Adhere to company policies and procedures at all times
Maintain a professional appearance and demeanor
A key requirement of this position is strict adherence to the company’s attendance and punctuality policy