F&B Front of House Supervisor - Cliff Top

ANAKEESTAGatlinburg, TN
Onsite

About The Position

Join the vibrant team at Anakeesta as a Food and Beverage Supervisor, where you’ll help lead operations across our dining venues. In this role, you’ll support daily operations, guide team members, and ensure our guests enjoy exceptional service in a clean, fun, and welcoming environment.

Requirements

  • At least 1 year of experience in a lead, supervisor, or manager role
  • Strong leadership skills in fast-paced environments
  • Excellent guest service and communication abilities
  • Positive attitude and commitment to teamwork
  • Availability for weekends, holidays, and evenings
  • Physical ability to lift up to 50 lbs. and stand or move for extended periods
  • Willingness to work outdoors in varying weather conditions
  • Must be able to safely lift, carry, and move materials independently and with team assistance when necessary.
  • Ability to perform physical tasks including pushing, pulling, grasping, bending, stooping, kneeling, climbing, and reaching overhead.
  • Must be able to stand and walk for extended periods, including on uneven surfaces and stairs.
  • Ability to safely handle heavy, bulky, or awkward items using proper lifting techniques and assistance as needed.
  • Capable of working in a physically demanding environment with frequent movement and manual labor activities.

Responsibilities

  • Assign tasks, delegate duties, and support team execution
  • Train and mentor new team members
  • Monitor labor costs and assist with staffing needs
  • Ensure food quality, consistency, and timely preparation
  • Maintain cleanliness and organization across all dining areas
  • Foster a positive, guest-focused atmosphere
  • Follow all safety and sanitation standards
  • Monitor food temperatures and compliance with Health & Safety guidelines
  • Assist in various roles throughout the restaurants as needed
  • Represent Anakeesta values with honesty and integrity

Benefits

  • Free access to Anakeesta and select partner attractions
  • Discounts on food, retail, and tickets
  • Beautiful mountaintop work environment
  • Opportunities for growth within a fun, dynamic team
  • Employee recognition and engagement events
  • Flexible scheduling with seasonal demand
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