F&B Director

M Social Times Square Hotel•New York, NY

1d•$120,000 - $130,000

About The Position

The Director of Food & Beverage coordinates, supervises, and directs all property food and beverage operations while maintaining a profitable department and high-quality products and service. The role promotes business, works to reduce employee turnover, manages revenue and payroll budgets, and meets productivity targets while maintaining quality. The position is at M Social Hotel with Highgate Hotels.

Requirements

At least 6 years of progressive experience in a hotel or related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 4 years of related experience.
Proficiency in Windows and company-approved spreadsheet and word-processing software.
Knowledge of F&B preparation techniques, health department rules and regulations, and liquor laws and regulations.
Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to handle problems effectively and understand and evaluate complex information from various sources.
Ability to maintain confidentiality.
Long hours are sometimes required.
Medium physical work, including exerting up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to move objects.

Responsibilities

Supervise all food and beverage personnel.
Respond to guest complaints in a timely manner and ensure overall guest satisfaction.
Prepare the F&B budget, monitor departmental performance, follow up as needed, and forecast.
Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
Work with other Executive Committee members and keep them informed of F&B issues.
Keep the immediate supervisor informed of problems or matters requiring attention.
Coordinate and monitor all phases of Loss Prevention in the F&B department.
Prepare and submit required reports in a timely manner.
Organize and conduct regular department meetings.
Monitor service and product quality.
Cooperate in menu planning and preparation.
Ensure timely purchase of F&B items within budget allocation.
Oversee employee cafeteria operations.
Ensure compliance with local liquor laws, health and sanitation regulations, and departmental SOPs.
Train department heads on SOPs, report preparation, and technical job tasks.
Attend and/or conduct departmental and hotel training, including CARE and One to One.
Interview candidates for front-of-house F&B positions and follow hiring approval standards.
Conduct and/or attend required meetings, including pre-convention and post-convention meetings.
Attend required hotel meetings and trainings and participate in Manager on Duty coverage as required.
Maintain regular attendance, professional appearance and grooming, and compliance with Highgate Hotel standards.
Maximize productivity, identify problem areas, and assist in implementing solutions.
Handle problems by anticipating, preventing, identifying, and solving them as necessary.
Perform other duties as requested by management.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program
Educational opportunities and tuition reimbursement
Paid jury duty, personal, medical, and military leave in accordance with applicable law