Eyewear Consultant/Optician
About The Position
Maine Optometry is growing with 7 new Doctors and is seeking a warm, friendly Eyewear Sales Consultant/Optician to deliver an exceptional patient experience in their optical department. This full-time, in-person role involves helping patients select eyewear, adjusting it for a perfect fit and function, and representing the practice by greeting patients with a smile and offering immediate assistance. The role requires a "can do" spirit and a strong drive to deliver exceptional customer service and eyewear to help patients in the community. When you join the practice, you’ll enjoy a supportive staff environment.
Requirements
- Thorough and detail oriented
- Good at multitasking and able to handle fast-paced, high-volume environments
- Embraces new technology and change
- Strong customer service and retail skills
- Solid communicator, listener, and team player
- Basic math skills
- High School graduate or GED equivalent
Nice To Haves
- Experience in healthcare or customer service is a plus but not required
- American Board of Opticianry (ABO) certified, optical dispensing experience preferred, not required
- Knowledge of current optical frame styles and trends
Responsibilities
- Take and record measurements, adjust or fit eyewear correctly, and ensure finished eyewear meets standards and patient requirements
- Explores the needs and priorities of customers by asking open ended questions.
- Review prescriptions, identify special needs, and consult with optometrists and partner with management as needed
- Custom fit glasses and precisely inspect eyewear; and reinforce patients’ final selection
- Demonstrate superior product knowledge and accurately describe the features and benefits of various lenses and frames using appropriate tools
- Anticipate, problems, explore underlying reasons for patients’ issues, and develop long-term solutions to problems
- Present and educate patients on eyewear; commit to delivery date and time of expected eyewear
- Keep frame boards clean, attractive, and organized
Benefits
- Competitive starting salary
- 401K retirement savings plan
- Health insurance
- Paid vacation time
- And even more benefits!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
