Libertyville Vision Center - Eyecare Sales Associate
About The Position
Rosin Eyecare, founded in 1930, is dedicated to providing excellent eye health services and exceptional vision. With a focus on treating patients like family, Rosin Eyecare has expanded across the region, offering comprehensive eye exams, stylish glasses, and contact solutions. They utilize cutting-edge technology and modern techniques. As part of the EssilorLuxottica global community, Rosin Eyecare is a leader in vision care products, eyewear, lens technology, and digital solutions. This role offers tailored professional development opportunities and is ideal for individuals with a passion for customer service and fashion/styling, providing a path for continuous learning and growth in the eyecare field.
Requirements
- High School graduate or equivalent
- Strong customer service skills
- Strong basic math skills
- Effective selling skills
- Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
- Embraces new technology and change
- Strong communicator and listener
Nice To Haves
- Eyecare experience
- Sales experience
Responsibilities
- Greets all patients with a warm welcome and shows urgency in providing service and satisfying their needs.
- Explores patient needs and priorities, linking them to practice offerings, including eye exams.
- Demonstrates superior product knowledge, accurately describing features and benefits using appropriate tools.
- Anticipates problems, explores underlying reasons for issues, and strives to develop long-term solutions.
- Custom fits glasses and precisely places prescriptions in lenses.
- Commits to delivery dates and times, sets expectations for pick-up, seeks feedback, and asks for referrals.
- Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
- Creates and tenders sales transactions, following operational processes and standards when required.
- Presents, celebrates, and educates at product pick-up.
- Takes pride in the appearance of the practice, showing initiative to keep displays and inventory clean, attractive, and organized.
- Secures all company assets under one's control.
- Informs management of potential safety opportunities.
- Adheres to attendance and daily timekeeping requirements.
- Adheres to all company policies and procedures.
- Sells on feet 80%-100% of the time.
- Consistently maintains proper dress code.
- Performs other duties as assigned by Practice Manager or as business needs require.
Benefits
- Tailored professional development opportunities
- Competitive bonus and/or commission plan
- Health care
- Retirement savings
- Paid time off/vacation
- Various employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
