Rosin Eyecare - Eyecare Sales Associate

EssilorLuxottica GroupChicago, IL
$17 - $24Onsite

About The Position

Rosin Eyecare, founded in 1930, is dedicated to providing excellent eye health services and exceptional vision. With a focus on treating patients like family, Rosin Eyecare has expanded across the region, offering comprehensive eye exams, stylish glasses, and contact solutions. The company utilizes cutting-edge technology and modern techniques in eye care. As part of the EssilorLuxottica global community, Rosin Eyecare is transforming the eyewear and eyecare industry. This role offers tailored professional development opportunities and is ideal for individuals with a passion for customer service and fashion/styling, providing a path for continuous learning and growth.

Requirements

  • High School graduate or equivalent
  • Strong customer service skills
  • Strong basic math skills
  • Effective selling skills
  • Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
  • Embraces new technology and change
  • Strong communicator and listener

Nice To Haves

  • Eyecare experience
  • Sales experience

Responsibilities

  • Greets all patients with a warm welcome and shows urgency in providing service and satisfying their needs.
  • Explores patient needs and priorities, linking them to practice offerings, including eye exams.
  • Demonstrates superior product knowledge, accurately describing features and benefits using appropriate tools.
  • Anticipates problems, explores underlying reasons for issues, and strives to develop long-term solutions.
  • Custom fits glasses and precisely places prescriptions in lenses.
  • Commits to delivery dates and times, sets expectations for pick-up, seeks feedback, and asks for referrals.
  • Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
  • Creates and tenders sales transactions when required, following operational processes and standards.
  • Presents, celebrates, and educates at product pick-up.
  • Maintains the appearance of the practice by keeping displays and inventory clean, attractive, and organized.
  • Secures all company assets under one's control.
  • Informs management of potential safety opportunities.
  • Adheres to attendance and daily timekeeping requirements.
  • Adheres to all company policies and procedures.
  • Sells on your feet 80%-100% of the time.
  • Consistently maintains proper dress code.
  • Performs other duties as assigned by Practice Manager or as business needs.

Benefits

  • health care
  • retirement savings
  • paid time off/vacation
  • various employee discounts
  • competitive bonus and/or commission plan
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