Eye Center Receptionist

Glacial Ridge Hospital District • Glenwood, MN

3d • $20 - $28 • Onsite

About The Position

Glenwood Family Eye Center is seeking a receptionist to deliver outstanding customer service to patients on the phone and in person at a busy eye clinic. Must be friendly, caring, and detail-oriented.

Requirements

• Must have a strong background in customer service.
• Must have experience with personal computers and be able to be trained to operate certain software applications.
• Ability to read and communicate effectively.
• Strong written and verbal skills.
• Basic computer knowledge.
• Decision-making and problem-solving.
• Team building.
• Must adhere to HIPAA confidentiality standards.
• Must adhere to the Keys to Heartfelt Care.
• Must be able to perform the physical requirements of the position.

Responsibilities

• Receive incoming phone calls.
• Schedule appointments for the ophthalmologist and the optometrist.
• Create a positive first impression for customers and visitors.
• Check-in patients, verify and update necessary demographic information.
• Verify patient insurance eligibility and benefit coverage.
• Check patients out and schedule their next appointments.
• Call patients for appointment reminders.
• Assist other team members as needed.
• Send referrals.
• Responsible for cash drawer and deposit.

Benefits

• Comprehensive benefits package.
• Professional development opportunities.
• A supportive and positive work culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees