Eye Care/Vision Assistant - Willing to Train!

The Eye Institute of West Florida•Largo, FL

5d•Hybrid

About The Position

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist. The role involves helping prepare patients for exams, taking medical histories, performing basic vision testing, and supporting doctors while providing great patient care in a fast-paced medical office. Travel to other offices in Clearwater, St. Petersburg, and Tampa is required as needed, with mileage reimbursement provided.

Requirements

High School Diploma or GED equivalent required
One year of related experience and/or training; or equivalent combination of education and experience
Strong customer service skills
Good communication and attention to detail
Positive attitude and willingness to learn
Must comply with HIPAA confidentiality standards when communicating patient information
Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times
Organizational skills with focus on tracking patient care and improving patient flow
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creates a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Ability to work weekends when applicable
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Experience using Electronic Medical Records (EMR) systems
Computer proficiency and ability to quickly learn new applications
Frequent walking (75%), sitting (50%), and standing (50%)
Regular bending, stooping, and reaching (25–50%)
Ability to lift, carry, push, and pull items up to 25 lbs.
Strong fine motor skills and full use of hands are essential
Constant grasping, writing/typing, and use of technology
Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time.

Nice To Haves

Bilingual in English and Spanish is a plus
Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
Occasional driving or climbing may also be necessary.

Responsibilities

Help prepare patients for exams
Take medical histories and perform basic vision testing
Support doctors and provide great patient care
Provide exceptional customer service during every patient encounter (in person or via phone)
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Anticipate Physician needs to facilitate the flow of the clinic
Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
Comply with all company policies and procedures, including HIPAA
Verify patient’s information by interviewing patient
Record patient’s medical history and current medications and confirm purpose of visit
Record all data in the patient's Electronic Medical Record (EMR)
Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
Open and close exam rooms as needed
Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
General office duties and cleaning to be assigned by manager