Extra Train Dispatchers

South Shore Line•Michigan City, MI

About The Position

NICTD intends to train existing employees for service as extra train dispatchers. Selected candidates will receive dispatcher training and be placed on the dispatcher extra board. Until they have enough seniority to hold a regular dispatching position, they will work as needed. Applicants must be active NICTD employees in good standing; applying does not guarantee an interview, and interviewees will be selected from the most qualified applicants. There must be no seniority or agreement conflict between an employee’s existing assignment and extra dispatcher work. When dispatcher service conflicts with the hours of service or rest required for an employee’s regular assignment, the employee will be made whole for the hours they cannot work because of dispatcher service or rest. Wages will not be pyramided or duplicated; the intent is that employees earn no less overall than the straight-time hours they would have earned covering their current assignment. The current 100% straight-time dispatcher rate is $42.54 per hour. Employees with less than two years of overall NICTD service are subject to applicable entry-level rate progression terms until they reach two years of combined-craft service. Extra train dispatchers who complete training and commit to filling assignments for the 12 months following qualification receive a $1,000 bonus. Qualified extra dispatchers may receive the bonus annually by reconfirming their agreement to accept open assignments year by year. Bonus terms are consistent with Article 15 of the ATDA Agreement. Applicants must submit an application and a written resume outlining education, training, experience, and work history. A cover letter explaining their interest and qualifications is encouraged but not required. NICTD is an Equal Opportunity/Affirmative Action Employer and considers applicants without regard to protected characteristics, provided they can perform the essential job functions with or without reasonable accommodations.

Requirements

  • Must be an active NICTD employee in good standing.
  • Excellent communication skills.
  • Excellent attendance and work service record.
  • Strong math skills.
  • Prior customer service experience under stressful or constantly changing circumstances.
  • Understanding of the physical layout of the District’s trackage and facilities.
  • Ability to multitask among competing short-term priorities while maintaining a pleasant disposition.
  • No seniority or agreement conflict between the employee’s existing assignment and work as an extra train dispatcher.
  • Excellent work, safety, and attendance records.

Responsibilities

  • Complete dispatcher training and serve on the dispatcher extra board.
  • Work dispatcher assignments as needed until seniority permits holding a regular dispatching position.
  • Accept open assignments in accordance with the applicable commitment and annual reconfirmation terms.

Benefits

  • $1,000 bonus after completing training and committing to fill assignments for the 12 months following qualification; qualified extra dispatchers may receive the bonus annually upon reconfirming their agreement to accept open assignments.
  • Current 100% straight-time dispatcher rate of $42.54 per hour; applicable entry-level rate progression may apply to employees with less than two years of overall NICTD service.
  • Employees are made whole for regular-assignment hours they cannot work because of dispatcher service or required rest, without pyramiding or duplication of wages.
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