Extra Help/Resident Assistant (Multiple Open Positions)

University of Arkansas System•Little Rock, AR

3d•Onsite

About The Position

Extra Help/Resident Assistants (RAs) are students selected on the basis of leadership, experience, scholarship, and the desire to help residential students realize their potential for personal development through community living. RAs serve as role models for residential students and are expected to use their best judgment, maturity, and concern for those individuals with whom they live and work. Their responsibilities for the general welfare of the students and facilities extend to all areas of the campus. RAs are responsible for maintaining communication with the appropriate staff members about the concerns and accomplishments of their community members. This position is governed by state and federal laws, and agency/institution policy.

Requirements

Must be admitted to the University
A Resident Assistant must maintain a full-time academic course load (12 credits/semester undergraduate, 9 graduate) but is not to exceed 18 credit hours unless approved by their supervisor
Resident Assistants must maintain a minimum 2.5 cumulative grade point average
Student Contact and Leadership experience
A Resident Assistant must have lived on campus for at least a semester
Good communication skills
Critical thinking
Working well in a team
Self-motivation
Being flexible
Good time management
Proof of legal authority to work in the United States on the first day of employment

Responsibilities

Be available in the community, especially during the evening hours, maintain frequent contact with all residents, and be a visible member of the community.
Recognize and assist students with social, personal, and academic-related concerns/needs.
Assist in conflict resolution and mediation.
Respond to, document, and report any inappropriate, disruptive, and/or concerning behavior.
Maintain professional confidentiality. (i.e. FERPA).
Know campus and community resources and refer when appropriate.
Plan, organize, and facilitate programs based on the needs and interests of the residents.
Be involved in your community and encourage the involvement of residents in community and campus activities.
Fulfill community building requirements as outlined by Residential Curriculum, their Hall Director (HD), and through training sessions.
Attend UA Little Rock-sponsored events throughout the academic year.
RAs are required to participate in their community’s on-call rotation. It is up to the community’s HD to set the On-Call schedule with the RAs.
Notify the Hall Director or the on-call Hall Director anytime emergency personnel are observed in the building, you are in need of a consultation, or need to report an incident.
Rounds and on-call responsibilities are subject to change for holidays, sanctioned University functions, and to meet the needs of the Office of Campus Living.
Walk all areas of their hall/floor on a regular basis.
Report damages, facility repairs, and safety concerns in a timely manner and follow up with residents on the progress of repairs.
Assist with move-outs/tours when needed or when there are a large number of prospective students. (i.e. Discover UA Little Rock & Experience UA Little Rock).
Conduct health/safety inspections twice a month.
Document trash or aesthetic violations observed in the community.
Distribute and collect reports, notices, and forms as requested by the Hall Director(s), Area Coordinator, Assistant Director(s), Campus Living Office, and UA Little Rock.
Know, communicate, and enforce Campus Living & University policies and regulations at all times.
Complete necessary reports and forms (i.e. duty logs, inventory sheets, programming paperwork, room inspection forms, resident interaction logs, etc.) thoroughly by the appropriate deadline.
Attend and participate in all weekly staff meetings and all one-on-one meetings with their Hall Director.
Check your assigned mailbox daily.
RA’s must utilize and check daily their UA Little Rock email address as an official means of communication with the staff and the Office of Campus Living.
Attend all RA Training and In-Service sessions in their entirety, including- Fall, Spring, and Summer sessions.
RA’s must complete all payroll paperwork prior to the date specified in their offer letter and may not start training/working until all paperwork is approved.
New RA’s are required to attend Title IX and Mandated Reporter Training.
Complete all required compliance training.
Because of the year-round nature of the living communities, RAs are expected to work during breaks and when the university is closed. Holiday coverage will be rotated among the staff.
The RA position is expected to be a top priority after academics and before other non-academic activities, internships, and/or other work.
All other non-academic activities (athletics, leadership positions, etc.) and on or off-campus work (including internships) must be approved by your Hall Director.
Returning RAs may not work more than 10 hours per week at an off-campus job. Some consideration may be given to exceeding the 10-hour-per-week maximum if the outside employment is at another on-campus location (must be a non-work study position and paid monthly).
All employment outside of Campus Living, including the number of hours, worked per week, must be discussed and mutually agreed upon by the RA with her/his supervisor prior to beginning the position.
Credit or required academic internships are not considered as part of the 10 hours, but MUST be discussed with his/her supervisor at the beginning of the semester.
Exceptions are made on an individual basis considering credit hours, internships, location of employment, and past demonstration of being able to balance multiple roles.
Resident Assistants are permitted weeknights as well as weekends away, as long as it does not conflict with the on-call schedule.
Learn the names of and develop a rapport with each resident in their community.
Participate in all portions of RA Recruitment, including informational sessions, group process, and interviews.
Serve as a tour guide on Discover UA Little Rock days, New Student Orientation, etc.
Attend the End of the Year banquet.
Assist with the Campus Living re-application process.
Assist with the collection of surveys.
Any other responsibilities and expectations as assigned.