Externship Coordinator

Smith Chason College•Ontario, CA

8d•Onsite

About The Position

The Externship Coordinator is responsible for supporting the overall functioning and performance of the Externship Department by providing day-to-day support with respect to policies, procedures, student engagement, retention, and completion goals in a student-centric campus environment. The primary responsibility of the Externship Coordinator includes coordination and support of placing students in externship sites for all WCUI Programs, affiliate site visits, ensuring that all sites provide maximum skills and competency training opportunities for WCUI students, and new site development.

Requirements

Minimum of an Associate’s Degree or equivalent but relevant experience, Bachelor’s Degree preferred.
Ability to prioritize, multi-task, perform well under pressure, meet deadlines, and work flexible schedules.
Ability to communicate with high level industry supervisors and management teams.
Strong ability to work independently as well as collaboratively with other staff members.
Ability to engage in critical thought and analyze all types of quantitative and qualitative data into reports and presentation for strategic planning and problem-solving.
Provides support to and ensures accountability for achievement for results; very focused; strong organizational skills; simplifies often complex and lengthy matters; effective time management skills; ability to separate important issues and identify priorities.
Ability to track, monitor, assess and evaluate student progress and outcomes.
Individual must possess strong motivational skills, oral and written communication proficiency.
Provide excellent student customer service.
Must have strong technical skills including all computer applications, internet research, database management, and analytical skills.
Strong documentation skills.
Demonstrates integrity, credibility, confidentiality, and responsibility in all interactions.
Possesses high ethical standards and an honest, open, and consistent approach to working with peers, employees, and staff.
Individual must be professional in all aspects of the position including appearance, demeanor, and attitude.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Supports and represents the Externship Department in the day-to-day operations of the department, ensuring support of students, affiliates, registry, regulatory compliance, and consistency of practice and maintenance of optimum service levels.
Provides support with faculty and staff, colleagues, students and community partners to support, provide and/or facilitate activities that ensure that the campus achieves its student engagement, satisfaction, retention, and completion goals.
Provides support, in relation to policies, procedures, and operational plans regarding students and services for students, including risk management.
Ensure that the Externship Department monitors students’ attendance and academic performance on a weekly basis, progress toward program completion, recommending interventions as needed.
Ensure the Externship Department maintains appropriate documentation with regards to advising sessions including meeting overviews, progress notes, referrals, and follow up activities.
Ensure that the Externship Department is in compliance with all regulatory bodies.
Assist the Externship Director with the coordination of new externship sites and maintain current affiliate contracts.
Work closely with the externship department and the education department to assure a positive student experience.
Must be proactive in reviewing student population and schedules and providing respective data to the Externship Director to assure there will be an adequate number of externship sites available when needed.
Stay informed of current industry standards, certification requirements, trends and technology.
Work closely with Registrar to assure accurate and timely attendance and performance records.
Support externship orientation workshops.
Adhere to HIPAA regulations.
Occasional travel is required.
Leads or participates in committees as assigned.
Maintains knowledge of WCUI programs, campus resources, information systems, and policies and procedures.
Additional job-related duties as required and assigned by the Externship Director.