Externship Advisor

Smith Chason College • Ontario, CA

1d • Onsite

About The Position

The Externship Advisor is responsible for supporting the overall functioning and performance of the Externship Department by providing day-to-day support with respect to policies, procedures, student engagement, retention, and completion goals in a student-centric campus environment. The primary responsibility of the Externship Advisor includes coordination and support of the following: supporting the Externship Director with placing students in externship sites for all WCUI Programs, affiliate site visits, assuring that all sites provide maximum skills and competency training opportunities for WCUI students, and new site development. This role also involves supporting and representing the Externship Department in its day-to-day operations, ensuring support of students, affiliates, regulatory compliance, and consistency of practice and maintenance of optimum service levels. The advisor provides support with faculty, staff, colleagues, students, and community partners to facilitate activities that ensure the campus achieves its student engagement, satisfaction, retention, and completion goals. They ensure the department monitors students’ attendance and academic performance weekly, progress toward program completion, and recommends interventions as needed. The Externship Advisor also ensures the department maintains appropriate documentation for advising sessions and compliance with regulatory bodies. They assist the Externship Director with coordinating new externship sites and maintaining affiliate contracts, working closely with the education department for a positive student experience. Proactive review of student populations and schedules, providing data to the Externship Director to ensure adequate externship sites are available, is crucial. Staying informed of current industry standards, certification requirements, trends, and technology is also a key aspect of the role. The advisor works closely with the Registrar for accurate records, supports externship orientation workshops, and adheres to HIPAA regulations. Occasional travel is required, and participation in committees as assigned is expected. Maintaining knowledge of WCUI programs, campus resources, information systems, and policies and procedures is essential, along with performing additional duties as assigned.

Requirements

• Minimum of an Associate’s Degree or equivalent relevant experience; Bachelor’s Degree preferred.
• Ability to prioritize, multi-task, perform well under pressure, meet deadlines, and work flexible schedules.
• Ability to communicate with high-level industry supervisors and management teams.
• Strong ability to work independently as well as collaboratively with other staff members.
• Ability to engage in critical thought and analyze quantitative and qualitative data into reports and presentations for strategic planning and problem-solving.
• Provides support to and ensures accountability for achievement of results.
• Very focused; strong organizational skills.
• Simplifies often complex and lengthy matters.
• Effective time management skills.
• Ability to separate important issues and identify priorities.
• Ability to track, monitor, assess, and evaluate student progress and outcomes.
• Strong motivational skills.
• Oral and written communication proficiency.
• Provide excellent student customer service.
• Strong technical skills including all computer applications, internet research, database management, and analytical skills.
• Strong documentation skills.
• Demonstrates integrity, credibility, confidentiality, and responsibility in all interactions.
• Possesses high ethical standards and an honest, open, and consistent approach to working with peers, employees, and staff.
• Must be professional in all aspects of the position including appearance, demeanor, and attitude.
• Must be able to remain in a stationary position for prolonged periods of time.
• Can independently move objects up to 25 lbs.
• Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions.
• Sufficient hearing and speaking ability to communicate in person or on the phone/computer with others.
• Must be able to occasionally function in activities that include walking, bending, squatting, and reaching.

Nice To Haves

• Bachelor’s Degree preferred.

Responsibilities

• Support the overall functioning and performance of the Externship Department.
• Provide day-to-day support with policies, procedures, student engagement, retention, and completion goals.
• Coordinate and support the placement of students in externship sites for all WCUI Programs.
• Conduct affiliate site visits to ensure maximum skills and competency training opportunities for students.
• Assist with new site development.
• Support and represent the Externship Department in daily operations.
• Ensure support of students, affiliates, regulatory compliance, and consistency of practice.
• Facilitate activities to achieve campus student engagement, satisfaction, retention, and completion goals.
• Monitor students’ attendance and academic performance weekly.
• Track progress toward program completion and recommend interventions.
• Ensure appropriate documentation of advising sessions, including meeting overviews, progress notes, referrals, and follow-up activities.
• Ensure the Externship Department is in compliance with all regulatory bodies.
• Assist the Externship Director with the coordination of new externship sites and maintenance of affiliate contracts.
• Collaborate with the externship and education departments to ensure a positive student experience.
• Proactively review student populations and schedules, providing data to the Externship Director to ensure adequate externship sites.
• Stay informed of current industry standards, certification requirements, trends, and technology.
• Work closely with the Registrar to ensure accurate and timely attendance and performance records.
• Support externship orientation workshops.
• Adhere to HIPAA regulations.
• Perform occasional travel.
• Lead or participate in committees as assigned.
• Maintain knowledge of WCUI programs, campus resources, information systems, and policies and procedures.
• Perform additional job-related duties as required and assigned by the Externship Director.

Benefits

• Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals.
• Culture of Care encourages one-on-one relationships.
• Creating a culture that focuses on the student and their wellness.
• Understanding the student's complex lives.
• Creating a school where everyone feels welcomed by creating a sense of community in all interactions and communications with students.
• Identifying problem areas and offering assistance.
• Opening up safe conversations for cooperative solutions.
• Holding students to standards and goals that will ultimately make them successful in their careers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree