U.S. External Communications Lead

Kyndryl•Dallas, TX

2d•$79,920 - $152,160•Remote

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. As an External Relations Specialist, you will focus on building and maintaining Kyndryl’s visibility, credibility, and consistency across key external audiences. Your role will contribute to how Kyndryl is represented to analysts, media, partners, and broader industry stakeholders by shaping messages, coordinating outreach activities, and ensuring accurate, timely external communications. The work balances planning with hands‑on execution and is completed through close collaboration with marketing, communications, legal, and business stakeholders.

Requirements

Experience supporting external relations, communications, analyst relations, public relations, or marketing functions
Ability to translate complex business or technology topics into clear, audience‑appropriate external messaging
Experience coordinating deliverables across multiple stakeholders with defined timelines
Strong written editing skills applied to externally published or shared content
Experience tracking activities, maintaining documentation, and reporting results against agreed measures
Familiarity with brand governance, approvals, or compliance processes for external communications

Nice To Haves

Experience working with industry analysts, media, or external partners
Background in technology, IT services, or B2B environments
Experience supporting events, briefings, or thought leadership programs
Familiarity with external communications measurement or monitoring tools

Responsibilities

Develop and manage external communications materials such as briefings, talking points, background documents, and updates aligned to approved messaging
Coordinate engagement with external stakeholders including industry analysts, partners, and media outlets based on defined outreach plans
Support the preparation and execution of analyst briefings, industry events, and external announcements
Track external engagement activity, maintain documentation, and report on outcomes using defined metrics
Partner with internal teams to gather inputs, validate facts, and ensure consistency across external-facing content
Monitor external coverage and industry commentary to surface insights and potential risks
Ensure all external communications follow brand, governance, and compliance requirements