U.S. External Communications Lead

Kyndryl•Dallas, TX

1d•Remote

About The Position

Kyndryl is seeking an External Relations Specialist to focus on building and maintaining the company's visibility, credibility, and consistency across key external audiences. This role will contribute to how Kyndryl is represented to analysts, media, partners, and broader industry stakeholders by shaping messages, coordinating outreach activities, and ensuring accurate, timely external communications. The work involves a balance of planning and hands-on execution, requiring close collaboration with marketing, communications, legal, and business stakeholders.

Requirements

Experience supporting external relations, communications, analyst relations, public relations, or marketing functions.
Ability to translate complex business or technology topics into clear, audience-appropriate external messaging.
Experience coordinating deliverables across multiple stakeholders with defined timelines.
Strong written editing skills applied to externally published or shared content.
Experience tracking activities, maintaining documentation, and reporting results against agreed measures.
Familiarity with brand governance, approvals, or compliance processes for external communications.

Nice To Haves

Experience working with industry analysts, media, or external partners.
Background in technology, IT services, or B2B environments.
Experience supporting events, briefings, or thought leadership programs.
Familiarity with external communications measurement or monitoring tools.

Responsibilities

Develop and manage external communications materials such as briefings, talking points, background documents, and updates aligned to approved messaging.
Coordinate engagement with external stakeholders including industry analysts, partners, and media outlets based on defined outreach plans.
Support the preparation and execution of analyst briefings, industry events, and external announcements.
Track external engagement activity, maintain documentation, and report on outcomes using defined metrics.
Partner with internal teams to gather inputs, validate facts, and ensure consistency across external-facing content.
Monitor external coverage and industry commentary to surface insights and potential risks.
Ensure all external communications follow brand, compliance, and governance requirements.