External Relations/Volunteer Strategist

Findlay•Lexington, MA

2d•Onsite

About The Position

This role connects people with creativity, curiosity, and community. The External Relations Specialist is the spark that brings the Mazza Museum and Conda STEAM Center to life beyond our walls—representing us at festivals, fairs, schools, libraries, and partner events across the region. This position blends storytelling, relationship‑building, and hands‑on program support, from crafting engaging social media content to coordinating volunteers, supporting educational programs, and helping secure the funding that fuels our mission. Ideal candidates are energized by fast‑paced days, diverse audiences, and the chance to help shape unforgettable experiences that inspire imagination and lifelong learning.

Requirements

Bachelor’s degree.
Prior experience working with volunteers and/or supervising staff.
The Specialist must be a “self-starter” and work with little supervision.
Experience in marketing or promotion of programs or projects.
A valid US Drivers’ license with a safe driving record is required.

Nice To Haves

Master’s degree.
Active engagement in the arts and education sectors.
Familiarity with museum-based programming.

Responsibilities

Represent the museum at community events and partner venues (Engage the community at large in the mission of the Mazza Museum and Conda STEAM Center)
Events such as, but not limited to, Festivals, Fairs, Healthy Kids Days, Sauder’s Village, Lakeside, Millstream, Tell-a-Tale Awards, traveling Mazza, Community Reads, and more
Assist with school art displays, McNish Galleria Display, and Annual Art Contest
Chamber of Commerce (Arts & Culture) meetings as a Mazza liaison
Serves as the premier contact for the recruitment and management of volunteers, graduate assistants, and student workers.
Schedule volunteers - Museum Hosts, Docents, Bookstore Volunteers, Student staff/volunteers, and staff for Museum and Gift Shop hours, tours, and special events. (Gift shop volunteers and workers will be managed by the Gift shop Manager when present)
Coordinate external marketing and social media Facebook/Instagram, website, promote events, share educational resources, and grow audience engagement
Take photos for social media posts
Responsible for tour mate audio museum tours (update, charge, have out)
Manage marketing budget to ensure responsible spending on effective promotion.
Build relationships with local schools, libraries, organizations, and UF departments
Provide cultivation of museum patrons and secure museum funding, including but not limited to grant writing, personal solicitation, and external funding initiatives
Be a part of on-site programs (tours, Funday Sunday, STEAM Club, Steam Camp, Art Camp)
Schedule tours
Engage tour leadership and be present to assist with said tours, aiding in programming where appropriate.
Maintains data collection and analysis for the Mazza Museum and Conda STEAM Center
Promote the use of, distribute, and collect Teacher Resource Kits
Secure participants, sponsors, speakers, nonprofit partners for Mazza events, including but not limited to Funday Sunday (Such as Habitat for Humanity, YMCA, 50 North), and UF staff.
Secure and manage external funding by fundraising and securing sponsorship & grants
Collaborate with the Annual Giving Director for mail appeals, giving days, and special projects
Support and work closely with Internal Education Manager