Communications and External Relations Coordinator

Mass Convention CenterAuthority•Boston, MA

1d•Onsite

About The Position

The Communications & External Relations Coordinator is responsible for enhancing the MCCA’s visibility and reputation by managing internal and external communications, including social media, newsletters, and event coverage. This role plays a key part in capturing and amplifying MCCA’s activities through high-quality photography and videography, while also ensuring timely updates to digital platforms. By managing media relations and tracking coverage, the Coordinator helps shape and maintain a positive public image for the MCCA, supporting the organization's overall mission and goals.

Requirements

Knowledge of communications, public relations, and media production principles and practices, including current social media platforms and digital content trends
Skill in photography and videography, including camera operation, lighting, composition, audio synchronization, and post-production editing (color grading, digital effects, music/audio sourcing)
Skill in written communication, including storytelling, social media copy, press releases, and editorial content, with the ability to maintain a consistent organizational voice across platforms
Ability to manage multiple projects and deadlines simultaneously in a fast-paced, event-driven environment, including directing non-actors in productions
Ability to organize and maintain digital media file systems and asset libraries
Ability to work collaboratively with staff at all levels
Proficiency in Microsoft Office Suite and relevant mobile applications
One (1) year of experience in communications, media production, social media management, or a related field
Demonstrated experience operating photography and/or videography equipment and editing software

Nice To Haves

Bachelor's degree in Communications, Media and Film Studies, Public Relations, Journalism, or a closely related field
Two (2) or more years of experience in a communications or media production environment
Experience managing organizational social media accounts, including content scheduling and community engagement
Demonstrated track record of strong project management and strategic communications skills
Experience working in a public sector, quasi-public, or events-driven organization

Responsibilities

Capturing events, programs, partnerships and other MCCA activities
Operating and maintaining all video & photography equipment (cameras, lenses, etc.)
Organizing media files and folders (file hierarchy/file sharing)
Editing and exporting footage for internal and external uses
Color grading/color correcting, syncing sound, digital effects, sourcing music & audio for videos
Storyboarding/shot listing
Working with non-actors/other employees in videos and photographs
Assisting in the MCCA podcast studio
Managing all MCCA social media accounts by daily monitoring and scheduling posts
Maintaining a consistent voice when engaging & posting on MCCA social media accounts
Preparing and distributing the MCCA’s internal News Clips daily
Drafting language to accompany videos and photographs being captured
Taking photos/videos at assigned client events.
Updating both MCCA external and internal website content (News, Press Releases, etc.)
Tracking and organizing all news coverage regarding the MCCA and its facilities
Assist with preparing materials or written communication for the MCCA Board of Directors and the Executive Director
Performs other duties as assigned.