External Credentialing Specialist

Hayes Locums•Fort Lauderdale, FL

18d•Hybrid

About The Position

The External Credentialing Specialist works with medical staff professionals at hospital partners to ensure provider hospital privileging applications are accurately prefilled and contain all required credentialing information for timely submission and approval. The role serves as a liaison among providers, internal credentialing teams, and healthcare facilities to support accurate, timely provider placements nationwide. It requires attention to detail, organization, communication, and the ability to manage multiple priorities in a fast-paced environment. The position offers exposure to healthcare operations, provider onboarding, credentialing, and client services, with opportunities for professional development and career growth. The regular schedule is 9:00 a.m. to 6:00 p.m., Monday through Friday, with a one-hour unpaid lunch break and a regular 40-hour work week. After completing a 90-day training period, the employee may be eligible for one remote workday per week, subject to good standing and manager approval. The base pay is $26.58 per hour, equivalent to an estimated annualized compensation of $55,286 at 40 hours per week for 52 weeks. This is a non-exempt hourly role, so actual earnings may vary with hours worked. Compensation is paid semi-monthly. The role is also eligible for a monthly performance-based incentive program tied to successful completion of credentialing files, including initial, provider enrollment, and reappointment applications. Certain incentives may require minimum monthly production thresholds; incentive payments are based on the prior month's performance. Hayes Locums is a physician staffing firm specializing in locum tenens placements for hospitals, clinics, and healthcare organizations nationwide. Founded in 2012, the company is described as the sixth-largest locum tenens firm by Staffing Industry Analysts. Its Fort Lauderdale office has an open design, collaboration and lounge areas, an employee-only onsite gym, stocked kitchens, and recreational amenities.

Requirements

Associate's degree in Healthcare Administration, Business Administration, Health Sciences, or a related field.
At least 2 years of experience in healthcare credentialing, provider enrollment, medical staff services, healthcare administration, compliance, or a similar role managing confidential, sensitive, or regulated information.
Strong attention to detail and ability to review, validate, and maintain complex documentation and records.
Strong organizational and time management skills, including the ability to manage multiple priorities and deadlines simultaneously.
Excellent written and verbal communication skills.
Proficiency with Microsoft 365 products, including Excel, Word, Outlook, and PowerPoint.
Ability to learn new systems, processes, and regulatory requirements in a fast-paced environment.

Nice To Haves

Bachelor's degree in Healthcare Administration, Business Administration, Health Sciences, or a related field.
Direct experience with physician or advanced practice provider credentialing, privileging, or provider enrollment.
Experience working with hospitals, medical staff offices, healthcare facilities, healthcare staffing firms, or managed care organizations.
Knowledge of credentialing standards and regulatory requirements, including Joint Commission, NCQA, CMS, or state licensing requirements.
Experience with credentialing software, CRM platforms, or provider management systems such as MD-Staff, Salesforce, or similar applications.

Responsibilities

Support medical staff professionals in meeting regulatory and accrediting body requirements by collecting documentation and maintaining accurate provider records.
Facilitate practitioner privilege requests by gathering, reviewing, and obtaining competency and supporting documentation.
Coordinate verification activities, including follow-up and assisting medical staff professionals in obtaining required verifications.
Manage credentialing activities for physicians and allied health professionals, ensuring timely completion of application and privileging requirements.
Maintain accurate and confidential credentialing and provider files in accordance with organizational policies and industry standards.
Work with the Internal Credentialing team to confirm required credentialing information and supporting documents.
Communicate progress, updates, and potential issues proactively to relevant stakeholders.