External Credentialing Specialist

Hayes Locums•Fort Lauderdale, FL
•Hybrid

About The Position

The External Credentialing Specialist works closely with medical staff at hospital partners to prepare provider hospital privileging applications with accurate, complete credentialing information for timely submission and approval. The role liaises with providers, internal credentialing teams, and healthcare facilities to support accurate and timely provider placements nationwide. It offers exposure to healthcare operations, provider onboarding, credentialing, and client services, with opportunities for professional development and career growth. The position is based in Hayes Locums’ Fort Lauderdale office and has a regular schedule of 9:00 a.m. to 6:00 p.m., Monday through Friday, including a one-hour unpaid lunch, for 40 hours per week. After a 90-day training period, employees may be eligible for one remote workday per week, subject to good standing and manager approval. Compensation is $26.58 per hour, with eligibility for a monthly performance-based incentive program. The role is non-exempt and paid semi-monthly.

Requirements

  • Associate’s degree in Healthcare Administration, Business Administration, Health Sciences, or a related field.
  • At least 2 years of experience in healthcare credentialing, provider enrollment, medical staff services, healthcare administration, compliance, or a similar role managing confidential, sensitive, or regulated information.
  • Strong attention to detail and ability to review, validate, and maintain complex documentation and records.
  • Strong organizational and time management skills, including the ability to manage multiple priorities and deadlines.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft 365 products, including Excel, Word, Outlook, and PowerPoint.
  • Ability to learn new systems, processes, and regulatory requirements in a fast-paced environment.

Nice To Haves

  • Bachelor’s degree in Healthcare Administration, Business Administration, Health Sciences, or a related field.
  • Direct experience with physician or advanced practice provider credentialing, privileging, or provider enrollment.
  • Experience working with hospitals, medical staff offices, healthcare facilities, healthcare staffing firms, or managed care organizations.
  • Knowledge of credentialing standards and regulatory requirements, including Joint Commission, NCQA, CMS, or state licensing requirements.
  • Experience with credentialing software, CRM platforms, or provider management systems such as MD-Staff, Salesforce, or similar applications.

Responsibilities

  • Support medical staff professionals in meeting regulatory and accrediting body requirements by collecting documentation and maintaining accurate provider records.
  • Facilitate practitioner privilege requests by gathering, reviewing, and obtaining competency and supporting documentation.
  • Coordinate verification activities and assist medical staff professionals in obtaining required verifications.
  • Manage credentialing activities for physicians and allied health professionals, ensuring timely completion of applications and privileging requirements.
  • Maintain accurate and confidential credentialing and provider files in accordance with organizational policies and industry standards.
  • Work with the Internal Credentialing team to confirm required credentialing information and supporting documents.
  • Proactively communicate progress, updates, and potential issues to relevant stakeholders.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) with employer match
  • Employee Assistance Programs
  • Mental Health Resources
  • Learning and Development Courses
  • PTO
  • Paid holidays
  • Monthly performance-based incentive program
  • One remote workday per week may be available after a 90-day training period, subject to good standing and manager approval
  • Private employee-only onsite gym
  • Fully stocked kitchens
  • Onsite lounge areas and recreational amenities
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