External Communications Associate

JPMorgan Chase & Co.•New York, NY

3d•$76,000 - $110,000

About The Position

The External Communications Associate within J.P. Morgan's Commercial & Investment Bank (CIB) supports the Media Relations function. This role works with senior executives across Global Research, Markets, and Securities Services, focusing on the Americas. The associate will be responsible for both proactive work, such as strategizing announcements and product launches, and reactive work, such as responding to crises and ensuring media accuracy. The Communications team within CIB handles media relations, internal communications, and social media, partnering with marketing, compliance, human resources, and legal teams to ensure cohesive external messaging.

Requirements

3+ years of experience in external communications
Understanding of the financial services industry
Expertise in Word, Excel, PowerPoint, and AI/LLM tools required
Expertise in TVEyes, Meltwater, Business Wire, and Bloomberg Terminal required
Excellent attention to detail and analytical thinking
Excellent organizational skills, with the ability to multitask and prioritize high-volume, high-priority initiatives in a deadline-driven environment
Ability to assess risk and make good judgment calls
Ability to partner effectively with direct management, team members, and clients, and to work well with employees at all levels
Commitment to maintaining the firm’s high standards related to risk, compliance, and the Code of Conduct

Nice To Haves

BA in Communications, Public Relations, or Journalism

Responsibilities

Develop and execute a holistic external communications strategy and program that aligns with business goals
Build relationships and partner with business leaders to understand and anticipate communications needs
Develop and maintain relationships with key members of the press; create and maintain media lists
Support senior executives in the planning and execution of events and conferences
Pitch and manage communications projects that further the business’s brand reputation (e.g., key announcements, reports, surveys, product launches, investor conferences, etc.)
Manage logistics for media interviews and handle audit and other compliance inquiries related to pre-approvals, disclosures, and logging of public appearances
Review and approve all external public speaking engagements (conferences, panel discussions, etc.)
Collaborate across the CIB Communications organization on executive communications, social media, content development, and marketing to amplify business initiatives
Assist in creating clip reports for the broader CIB media relations team and gather feedback and metrics on communications