External Affairs Manager

State of Indiana•Indianapolis, IN

2d•Onsite

About The Position

The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state’s quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you. The External Affairs Manager serves as an assistant to core government affairs and public relations teams. The work provides an opportunity to serve as an educator and liaison between the agency and external stakeholders, including elected officials, media, community leaders, industry partners, and the public. This position integrates government affairs, public relations, event planning and strategic outreach functions to ensure consistent communication, support agency priorities, and strengthen relationships. The External Affairs Manager assists in communicating agency policies, project impacts, legislative developments, and public information through coordinated engagement and constituent support. The Manager works collaboratively across divisions to provide timely information, prepare materials, support outreach activities, and maintain strong relationships with elected officials, media outlets, community groups, and constituents. The Manager reports directly to the Deputy Chief of Staff. This position is with INDOT’s Central Office in Indianapolis.

Requirements

Strong understanding of communication strategies, messaging, and audience segmentation.
Excellent verbal and written communication skills, with the ability to craft compelling content.
Proven experience working directly with clients to assess needs and provide strategic recommendations.
Familiarity with digital marketing, social media, and emerging communication trends.
Ability to work collaboratively in cross-functional teams.
Strong project management skills and attention to detail.
Past successful communication campaigns, materials, and work.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

A degree is not required. However, at least 7+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Responsibilities

Consult with agency to understand their communication needs, goals, and target audiences.
Maintain content on the agency's social media outlets.
Evaluate current communication strategies and materials to identify strengths and areas for improvement.
Develop tailored communication strategies that align with client objectives and agencies best practices.
Collaborate with clients to create compelling messaging, content, and narratives.
Advise on media relations, and reputation management strategies.
Provide guidance on the use of various communication channels, including digital media, social media platforms, and traditional media.
Assist clients in preparing and delivering presentations, speeches, and press releases.
Monitor and analyze communication outcomes and provide recommendations for optimization.
Collaborate with internal teams and external partners to execute communication plans effectively.
Offer training and workshops to clients on communication best practices.
Stay informed about industry trends, current events, and emerging communication technologies.
Other duties, responsibilities and activities may change or be assigned at any time.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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