External Affairs Director

DCI Donor Services • Albuquerque, NM

2d • Onsite

About The Position

Sierra Donor Services (SDS) is seeking an External Affairs Director to join their team. This position will focus on increasing the organization’s reach and community standing through community engagement and organ/tissue donation registration awareness initiatives. The incumbent will represent the organization in various community events and pursue community and corporate partnerships. Travel is required. DCI Donor Services has been a leader in working to end the transplant waiting list for over four decades, operating organ procurement/tissue recovery organizations in California, New Mexico, and Tennessee, as well as a tissue bank and eye bank. Their mission is to save lives through organ donation and transplantation, measured by their service to donor families and recipients. They are committed to fairness, belonging, and forward-thinking, ensuring all communities feel welcome and safe.

Requirements

• Ability to communicate internally and externally to diverse audiences, with knowledge, tact, courtesy, and superior attention to detail.
• Write clearly, creatively, and persuasively to advance priorities across a variety of channels, tell stories ethically and with an equity-focused lens, and copyedit with a critical eye.
• Manage, organize, prioritize, and deliver on day-to-day tasks and longer-term projects, individually and as part of a fast-paced team.
• Take direction, carry out assigned tasks, and where appropriate, develop new skills and systems.
• Use technologically savvy, demonstrated ability to use word processing applications, email, internet searches, database and presentation software, and social media platforms/applications.
• Eight (8) years in marketing and communication – previous experience managing projects and employees required
• Valid driver’s license with ability to pass MVR underwriting requirements

Nice To Haves

• Experience with Salesforce is a plus.
• Fluency in English and Spanish is preferred.
• Masters Degree preferred.
• Bachelor’s degree or equivalent work experience

Responsibilities

• Establishes and maintains relationships with groups and organizations in the community to raise awareness of organ and tissue donation and other business development opportunities.
• Expands donation awareness in collaboration with the communications strategy including advertising, public relations, digital and social media efforts and managing strategic partnerships.
• Represents the company in community development activities and initiatives for the OPO’s designated service area.
• Partners with community groups such as major hospitals/transplant centers, faith-based organizations, etc. to establish a presence in promoting donation.
• Directs and oversees community relations programs that effectively describe and promote donation in an effort to save and enhance lives.
• Legislatively represents and protects organization interests by working with local, state, and federal government entities.
• Develops key relationships with government and legislative leaders as identified.
• Ensures excellent working relationships with government leaders.
• Monitors legislative and regulatory activities.
• Partners with CEO and Corporate Officers on proposed legislative actions to determine the potential impact to donation.
• Collaborates with senior leadership and the OPO community regarding the company’s position on local, state, and federal regulations and collaborates with the Communications Director to convey internally and externally.
• Collaborates with Communications Team on the strategic goals and vision of the organization, including public relations, legislative affairs, website, social media, and marketing collateral.
• Contributes to web and social media content.
• Manages the Public Education Staff and oversees efficiency of donation related events to increase the number of registered donors.
• Serves as point of contact for community service organizations, legislative staff, community government and business leaders, DMVs, community groups, hospitals/transplant centers.
• Represent the organization at community and business events which will require public speaking with poise and engagement.
• Support senior leaders with talking points, background details, crisis communications and stakeholder communications.
• Maintain current knowledge of the donation and transplantation industry, including national campaigns and strategies, and tracking developing trends, in order to communicate in a timely and appropriate manner with DCIDS stakeholders and the general public.
• Performs other duties as assigned.

Benefits

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon

What This Job Offers

• Job Type: Full-time
• Career Level: Director