Extended Studies Academic Advisor

CSU Pueblo Division of Extended Studies•Pueblo, CO
•Onsite

About The Position

This position provides holistic academic advising and student success coaching to undergraduate and graduate students from admission through graduation. The advisor will guide students in establishing academic, personal, and career goals, and develop plans to support persistence and degree completion. Responsibilities include monitoring degree progress, assisting with degree and course planning, registration, curriculum navigation, and university policies. The role also involves proactive outreach to students to support institutional enrollment goals, conducting outreach campaigns, and participating in enrollment events and workshops. Additionally, the advisor will monitor academic progress and student success indicators to identify students needing intervention, promote and connect students with support services, and collaborate with the Director to develop initiatives aimed at improving student retention and persistence.

Requirements

  • Bachelor’s degree from a regionally accredited college or university
  • Strong written and verbal communication skills.
  • Knowledge of college admissions, advising, and enrollment procedures.
  • Experience in a position requiring consistent follow-up and customer service

Nice To Haves

  • Master's degree from a regionally accredited institution.
  • Knowledge of adult education programs.
  • Experience advising at an institution of higher education.
  • Experience with Family Educational Rights and Privacy Act.

Responsibilities

  • Provide holistic academic advising and student success coaching to an assigned caseload of undergraduate and graduate students from admission through graduation.
  • Guide students in establishing academic, personal, and career goals and developing plans that support persistence and degree completion.
  • Monitor degree progress through DARS and assist students with degree and course planning, registration, curriculum navigation, and university policies and processes to ensure timely progress toward graduation.
  • Maintain accurate and timely records of advising interactions.
  • Collaborate with academic departments and university partners to support student progress, resolve barriers, and coordinate student support services.
  • Contribute to advising best practices, process improvement initiatives, and student success efforts in collaboration with the Advising & Student Success team.
  • Provide advising support across Extended Studies programs as needed.
  • Support institutional enrollment goals through proactive outreach to admitted new, returning, transfer, and continuing students.
  • Conduct outreach campaigns related to registration, enrollment milestones, academic planning, and student engagement.
  • Develop and participate in enrollment events, student success workshops, and other recruitment or retention activities.
  • Collaborate with admissions, registrar, financial aid, and other university offices to facilitate a seamless student experience.
  • Monitor academic progress, enrollment patterns, and student success indicators to identify students who may need intervention or additional support.
  • Promote and connect students with appropriate academic and non-academic support services, including tutoring, financial aid, counseling, accessibility services, career services, and basic needs resources.
  • Collaborate with the Director to develop initiatives, intervention efforts, and engage in proactive outreach designed to improve student retention, persistence, and degree completion.
  • Contribute to retention initiatives, student success campaigns, and continuous improvement efforts within Extended Studies.
  • Engage in development of personal professional development plan that incorporates developmental goals, career paths, and competency areas.
  • Attend conferences, seminars, and workshops to ensure continued development of professional skills.
  • Participate on campus committees, councils, and user groups to increase campus-level knowledge and awareness.
  • Participate in local, state, and national activities of relevant professional associations.

Benefits

  • Medical and prescription insurance
  • Dental insurance
  • Vision insurance
  • Flexible benefit plan
  • Basic term life insurance
  • Voluntary term life and AD&D Insurance
  • Long-term disability insurance
  • Employee assistance program
  • Travel accident insurance
  • Voluntary critical illness and accident insurance
  • Annual and sick leave
  • Retirement plans
  • Employee and dependent tuition discounts
  • State employee discounts via BenefitHub
  • On-campus event, recreation, and meal discounts
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