Express Technician | Chrysler Dodge

Hendrick Automotive Group•Concord, NH
•Onsite

About The Position

The Express Technician performs express lubrication services on vehicles at Hendrick Chrysler Dodge Jeep Ram FIAT of Concord. The role involves completing oil and filter changes, lubricating vehicle components, checking and replenishing fluids and tire pressure, and ensuring vehicles are clean and ready for release. The technician reports needed repairs to the service advisor and follows company service, safety, and quality standards. This position has no direct supervisory responsibilities. Duties are performed primarily in the service area and involve working around vehicles, using power tools and test equipment, and interacting frequently with service advisors and the service manager. Work may include evening shifts, weekends, and holidays. Regular and predictable attendance is required. The role also includes participating in training, accurately recording work hours, maintaining an organized and safe work area, and demonstrating the company’s core values. Other duties may be assigned or requested by a supervisor.

Requirements

  • High school diploma desired; GED is also listed as an education option.
  • Automotive field of study or work experience desired.
  • Up to 3 years of work experience desired.
  • Basic knowledge of automotive parts and systems.
  • Demonstrable mechanical skills and knowledge.
  • Technical training or commensurate technical experience.
  • Valid driver’s license.
  • Basic computer skills to use the timekeeping system.
  • Ability to understand and follow instructions and communicate effectively with customers and company personnel.
  • Ability to read and comprehend instructions, correspondence, and memos, and present information effectively in one-on-one and small-group situations.
  • Ability to add, subtract, multiply, and divide.
  • Ability to apply common-sense understanding to carry out instructions, handle standardized situations, and understand and follow technical manuals.
  • Regular and predictable attendance.
  • Ability to lift up to 50 pounds and to talk, hear, stand, walk, handle or feel objects, reach, stoop, kneel, crouch, or crawl.

Nice To Haves

  • Experience of up to 3 years.
  • Automotive field of study or work experience.

Responsibilities

  • Adhere to express lube guidelines.
  • Perform lube, oil, and filter changes, including draining and replacing oil and filters and lubricating joints such as idler arm steering knuckles, tie rod ends, and ball joints.
  • Report necessary repairs to the service advisor.
  • Install a completed LOF reminder sticker in the vehicle.
  • Check battery, tire air pressure, windshield fluid, transmission fluid, and power steering fluid levels, and refill as needed.
  • Check coolant level and refill as necessary.
  • Ensure the vehicle is clean and free of fluid residue or fingerprints.
  • Check fluid levels before releasing the vehicle to ensure they are proper.
  • Maintain CSI at or above company standards.
  • Maintain an organized, clean, and safe work area.
  • Participate in required training.
  • Accurately record all hours worked in the company timekeeping system.
  • Follow Safeguards rules and regulations.
  • Demonstrate the company’s Core Values.
  • Comply with company policies and procedures.
  • Observe Federal, State, Local, and company safety rules and regulations while performing duties.
  • Perform other duties as assigned or requested by a supervisor.
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