Express Service Advisor | Hourly - Tucson Subaru

Gee Automotive Companies•Tucson, AZ

4d•Onsite

About The Position

Tucson Subaru is offering an exciting opportunity to join our service team as an Express Service Advisor. This role is a great fit if you enjoy helping customers and want to gain valuable, hands-on experience in a fast-paced dealership environment. As an Express Service Advisor, you’ll develop communication, organization, and customer service skills while learning the ins and outs of service operations. You’ll play a key role in creating a smooth, positive experience for customers by writing service repair orders and keeping them informed every step of the way.

Requirements

1-3 years of strong Customer Service experience.
A desire to work effectively in a team environment
Strong attention-to-detail
Must be 18 years or older with a valid driver's license and clean driving record
Able to pass a criminal background check
Able to pass a pre-employment drug screen.

Nice To Haves

Previous Automotive experience is a plus, but not required!

Responsibilities

Ensure that customers receive prompt, courteous, and effective service
Drive the sale of technicians' time to meet the department's sales forecast
Prioritize required services and be prepared to provide options upon request
Keep customers informed on completion times, service expenses, and possible changes
Ensure the customer has a positive dealership experience

Benefits

Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance
Employee Assistance Plan
text-based Telehealth
Short and Long-Term Disability
Critical Illness
Accident
Pet insurance
Additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles