Express Service Advisor
Covert Buick GMC of Austin•Austin, TX
•Onsite
About The Position
Express Service Advisors mainly deal with quick lane services like oil changes and light maintenance. They are usually the first and last impression a customer has with a shop. They greet customers, listen to their concerns, communicate to a team of automotive technicians to provide a solution to their maintenance needs, and act as the liaison between the shop and the customer. Customer service is of upmost importance and all advisors are graded on this.
Requirements
- Bilingual preferred required
- Customer service skills
Responsibilities
- Greet customers
- Listen to customer concerns
- Communicate customer needs to automotive technicians
- Act as a liaison between the shop and the customer
- Deal with quick lane services like oil changes and light maintenance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
