Express Service Advisor
Dahl Automotive•Winona, MN
•$50,000•Onsite
About The Position
In this fast-paced position at Dahl Express Service in Winona, MN, you will put your customer service skills to good work by taking care of our express service guests. Greet them with a smile as they enter the facility, ensure we take care of their vehicle service needs and communicate with them throughout the process. We will train you on our system and process - just bring your customer service experience and be ready to succeed! This position offers earning potential of $50,000+ annually.
Requirements
- Organized and friendly personality
- Fantastic communication skills with your customers
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
Nice To Haves
- Previous automotive knowledge/experience is helpful, but not required
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that guests receive prompt, courteous, and effective service.
- Take ownership of the guest experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the guest.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the guest does not get mishandled.
- Communicate with technicians and relay helpful information back to the guest.
Benefits
- paid time off
- medical
- dental
- vision
- 401k with automatic 3% company contribution
- life insurance
- disability insurance
- accident insurance
- discounts on vehicles and services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
