Express Service Advisor | Base + Commission - Jim Click Nissan
Gee Automotive Companies•Tucson, AZ
•Onsite
About The Position
Jim Click Nissan is hiring Express Service Advisors at the Auto Mall and is looking for driven individuals who want opportunity, stability, and the ability to grow with a respected name in the industry. As an Express Service Advisor, you’ll guide customers through routine maintenance visits—helping them stay on schedule with their vehicle care while ensuring speed, accuracy, and satisfaction. This role places you at the center of delivering quick, efficient service experiences.
Requirements
- Previous automotive, express service, or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced, high-volume environment
- Organized and detail-oriented with strong time management skills
- Self-motivated with a positive, professional attitude
- Comfortable learning dealership systems and service processes
- Must be 18 years or older with a valid driver's license and clean driving record
- Able to pass a criminal background check
- Able to pass a pre-employment drug screen
Responsibilities
- Greet express service customers promptly and manage high-volume traffic efficiently
- Assist customers with routine maintenance services such as oil changes, tire rotations, and inspections
- Listen to customer concerns and accurately document service needs
- Present maintenance recommendations, timelines, and pricing clearly
- Coordinate with express technicians to ensure fast and accurate service completion
- Monitor workflow and keep customers informed of status updates or delays
- Identify and recommend additional maintenance needs based on vehicle condition
- Prepare and finalize repair orders quickly and accurately
- Deliver a fast, professional, and positive customer experience
- Maintain organization and flow within the express service lane
Benefits
- Employer subsidized Medical and Dental insurance, with comprehensive coverage options
- Company Paid Life Insurance
- Employee Assistance Plan
- Text-based Telehealth
- Short- and Long-Term Disability
- Critical Illness
- Accident insurance
- Pet insurance
- Additional life insurance for you and your family
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
