Express Service Advisor | Toyota of Tacoma | $18–$19/hr + Commission

THE ROBERT LARSON AUTOMOTIVE GROUP INCTacoma, WA
$18 - $19Onsite

About The Position

Toyota of Tacoma is hiring an Express Service Advisor to join their service team. This role is ideal for individuals who enjoy customer interaction and are seeking a long-term career in automotive service. The position offers paid training, hands-on experience, and commission opportunities within a high-volume Toyota service department.

Requirements

  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
  • Ability to work well under pressure and manage multiple tasks simultaneously
  • Knowledge of automotive repair and maintenance processes
  • Familiarity with Service Price Guides and estimating repair costs
  • Commitment to providing exceptional customer service
  • Strong communication and customer service skills
  • Professional and positive attitude
  • Strong organizational and time-management abilities
  • Ability to multitask in a fast-paced environment
  • Attention to detail and follow-through
  • Reliable attendance and dependability

Responsibilities

  • Welcome customers and assist with service appointments
  • Recommend maintenance services based on manufacturer guidelines
  • Coordinate with technicians and service staff throughout the repair process
  • Review repair orders for accuracy and completeness
  • Maintain accurate customer and vehicle information

Benefits

  • $18–$19 per hour plus commission opportunities based on CSI performance
  • Paid training and ongoing development
  • Opportunity to advance into Service Advisor and other service department roles
  • Hands-on experience in a high-volume Toyota service department
  • Employee discounts on vehicles, parts, and service
  • Professional team environment
  • Medical, Vision & Dental Insurance
  • Company-Paid Life & AD&D Insurance
  • Supplemental Life, LTD, Accident, Hospital Indemnity & Pet Insurance
  • Employee Assistance Program (EAP) & KOFE Financial Wellness Program
  • 401(k) with company match and flexible contribution options
  • PTO accrual starting day one plus paid holidays
  • Vehicle Purchase Program with exclusive employee pricing
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