Express Service Advisor | Toyota of Tacoma | $37K–$41.6K
About The Position
Toyota of Tacoma is hiring an Express Service Advisor to join their service team. This position is ideal for individuals who are organized, dependable, communicate effectively, and enjoy working in a fast-paced customer service environment. The role offers valuable experience and opportunities for career growth within the automotive industry and Larson Automotive Group. Successful candidates will provide excellent customer service, communicate clearly, stay organized, and contribute to a positive customer service experience by building trust, maintaining accurate documentation, collaborating with technicians, and ensuring efficient service appointment flow.
Requirements
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work well under pressure and manage multiple tasks simultaneously
- Knowledge of automotive repair and maintenance processes
- Familiarity with Service Price Guides and estimating repair costs
- Commitment to providing exceptional customer service
- Reliable attendance and dependability
Nice To Haves
- Strong communication and customer service skills
- Professional and positive attitude
- Strong organizational and time-management abilities
- Ability to multitask in a fast-paced environment
- Attention to detail and follow-through
Responsibilities
- Welcome customers and assist with service appointments
- Recommend maintenance services based on manufacturer guidelines
- Coordinate with technicians and service staff throughout the repair process
- Review repair orders for accuracy and completeness
- Maintain accurate customer and vehicle information
Benefits
- Medical, Vision & Dental Insurance
- Company-Paid Life & AD&D Insurance
- Supplemental Life, LTD, Accident, Hospital Indemnity & Pet Insurance
- Employee Assistance Program (EAP) & KOFE Financial Wellness Program
- 401(k) with company match and flexible contribution options
- PTO accrual starting day one plus paid holidays
- Vehicle Purchase Program with exclusive employee pricing
- Paid training and ongoing development
- Career advancement opportunities within Larson Automotive Group
- Professional team environment
- Employee discounts on vehicles, parts, and service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
