Express Service Advisor

Harnish Auto Family • Puyallup, WA

1d • $70,000 - $110,000 • Onsite

About The Position

Harnish Auto Family is looking for an experienced Express Service Advisor who thrives in a high-volume environment and enjoys building relationships with customers. If you're organized, customer-focused, and know how to keep service traffic moving while delivering an exceptional experience, we want to talk with you.

Requirements

• Previous automotive service advisor experience required.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable using dealership software and technology.
• Team-oriented attitude with a willingness to assist where needed.
• Valid driver's license and insurable driving record.

Nice To Haves

• Express service experience preferred.

Responsibilities

• Greet and assist customers in the Express Service lane.
• Write repair orders accurately and efficiently.
• Communicate recommended maintenance and service needs to customers.
• Coordinate with technicians to ensure timely vehicle completion.
• Provide updates and follow up throughout the service visit.
• Deliver a professional, positive customer experience from check-in to checkout.
• Maintain accurate customer records and service documentation.
• Help drive customer retention through exceptional service and communication.

Benefits

• Competitive pay with performance-based opportunities
• 401(k) with company match
• Health, dental, and vision insurance
• Paid Time Off
• Ongoing training and career development
• Opportunities for advancement within a growing dealership group
• A supportive, team-oriented work environment
• Stability with a long-standing, family-owned company
• Employee events and community involvement
• The opportunity to build a long-term career in the automotive industry

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed